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March 2024 by Bill K.
They closed the self checkout permanently. So how about staffing the cashier stations with more than ONE person. Management said employees called out sick.....SO PULL FROM OTHER DEPARTMENTS!!! One slow cashier had to go find an batteries for a customer and the rest of us were STUCK in line. STEP UP AND DO BETTER ENGLEWOOD WALMART.
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February 2024 by P K.
This store is a disgrace! Came here on President's Day and what a joke! They decided to close the self check out lanes and did not have nearly enough cashiers to operate the store. Lines longer than security check at DIA at Christmas time. If you are going to close 20 self check out lanes, you better have more than 5 cashiers to handle customers! So, not only do you have to bring your own bags the lazy cashiers wont even bag your purchases for you! You have to do it yourself too apparently. Prices are higher at this store than my Target store and they can't even bag your purchases. WTF?. And another thing , they keep rearranging everything in this store to make room for more booze! Everything has changed it's place ever time I go in here lately. No more! Not returning. It sucks !
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December 2023 by Michael McMurtry
It's Walmart. Picked my own order and checked myself out! Saw no fights so I gave them a 3 star. Really tired of being asked for my receipt though
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December 2023 by Kim F.
Worst customer service! Tried to return some items I purchased online. The refund process had an option to return in store. The customer service lady said they weren't able to do it but she can print me a label to ship it in myself. Ok fine. She couldn't get it to work. So spoke to another lady in Spanish and she told me their printer was broken and can't do it. Which is bs cause the first lady would've mentioned something. Avoid this Walmart at all cost.
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November 2023 by Miguel D.
Employees will straight up ignore you when looking for help. The two larger women at the deli didn't even respond to a friendly hello. I waited for 10mins before they said "what can we get you"
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November 2023 by D M.
If I could give negative stars I would, I have made a habit of avoiding Walmart because of the fact they never have check out clerks. But once in a while they have areally good deal so I risk it, this time was the last straw! Found my items went to check out and they actually had a few live people to check you out!!! Checked out and they didn't bag my items, so I asked can I have a bag? They said you can buy one but we don't have paper or plastic bags for customers. I then asked well can hou take the security device off the item I bought, she says no you have to go to the service desk for that....so I go there and wait for 10 minutes in line just to have the person tell me no they don't do that, that is done at the exit...I was like your kidding right? I then told them they need train their people how to do their jobs. She replies "whatever". I turn around and the manager is there and I tell him this is the worst store I have ever been to. He replies " then don't shop here"... What a complete sh!thile of a company!!!
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November 2023 by Heather Saucier
The store is looking better than it ever has. Be nice when it's done. Hope they bring in more products now.
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November 2023 by Queiso Andante
Customer service needs much improvement. I asked two male employees (who were in their twenties / thirties), that were overseeing a set of self serve cash register / bagging areas, where I could find a product. They were busy talking with each other before I arrived. There were very few customers in their area. They looked in their device, and told me what aisle it was in. Neither of them said hello to me. Both of them stared at me during the entire interaction. I felt they spoke to me in a terse manner. Their treatment of me made me feel they were treating me in a disdainful manner and that I was an inconvenience to them. The employees at the Safeway and King Soopers stores in Englewood and near DU provide a better a customer experience than this store - too bad because this store seemed okay stocked . This store also removed its customer service counter, by the way.
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November 2023 by Sean
The changes in the store are not greatThe self check out area is dumb and the so-called line they tell you in doesn't make sense. It's need better floor planning still although it's just changed its not ok
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November 2023 by Sophia The Third
Always out of everything, never an employee to be found. Sorry jackwagons, but a remodel isn't going to help you with a severely understaffed store. "Walmart gives back to the community" my @ss, you barely employ anyone and compared to how much you TAKE, it could be said you give nothing at all.
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October 2023 by Sandra Adams
Not impressed. Out of many things which I realize is out of their control. Rude workers. Not the cleanest store I've been in.
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October 2023 by Makayla Braun
Don't buy console games from here. Second time my kid has gotten a game from here with no disc. They won't refund even with a receipt.
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October 2023 by Aaron Sisneros
Constantly being fallowed or blocked by multiple people and over and over by the same 5 or 6 people. But the employees were great . They we= all helpful and friendly.
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October 2023 by Michelle Ridge
I used to really like going to this Walmart .. But it seems as though SOME of the cashier's don't even wanna do their job I went in a couple weeks ago after surgery. The young lady ran up my groceries. Set the bags next to them and started it to walk away . I said, excuse me, where are you going? Are you going to bag my groceries? She said "it's my brake time" well EXCUSE ME MAMA . When I go to work break, doesn't come. Until the job is completed, you don't just leave a customer standing at the register to bag their own items Especially if that's what you're CLOCKED IN TO DO .. meanwhile i'm Going through chemo therapy With 0 energy But don't worry young lady I'll do your job for free???. Don't have a problem paying for the bags. But 75 cents a bag is kind of ridiculous... Especially if I have to bag my own groceries??.. So fair warning the next time I come through the line. If you guys don't bag my groceries, Because I didn't myself that day.!!!i'm gonna turn around and make you refund everything. ?
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October 2023 by Biswanath Das
Well stocked walmart at the engelwood city center area. Like amy other walmart it is well stocked and reasonably priced items. They have plenty of parking and have online pick up services as well. Easy to navigate on google. Definitely recommend this walmart