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October 2023 by Lynnwood Howard
I love their rebate system. Their prices are comparable to chewy. They deliver. They're kind. They know their products and they're very helpful every time I'm in this store and I love their sale deals
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October 2023 by Valeri Fontaine
The employees have always been very helpful, and I love the convenience of the location. They've always had what I needed or they have been able to suggest a similar product.
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September 2023 by Beth Ewaskowitz
The staff is always very friendly and helpful when I come in. On a recent visit, I talked to one of the gals about my kitty, whom the vet is now calling "a tad over fluffy". We discussed weight management food, I told her the kitty current ate Purina One kibble and Weruva canned. She recommended ND Weight Management and it has been a total hit! The kitty is excited for her food each day, hasn't had problems with the transition (the gal gave suggestions to help with that too, if it was an issue), and I hope we're on our way to better health. Thank you for being knowledgeable, for taking the time, for going the extra mile with suggestions for the transition, and for being super friendly. I love this store!
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August 2023 by Lindsey
I love chuck and don’s! I have never ever dealt with any employee who wasn’t overly friendly and helpful. We were able to exchange our dog food after our dog decided he didn’t like it anymore, and Jackie and Sam were both extremely confident and friendly in helping us find a new food for him. It’s so convenient and it sounds odd, but I love it that there’s no overhead music in the store. It’s just quiet. Love.
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August 2023 by Jedi Gooner
Fantastic customer service… Jackie is ALWAYS willing to help me find the right food or product, navigate allergies and avoid certain ingredients for my pet… so knowledgeable about the products carried here. So glad this is local, and is just levels above your standard pet food and supplies shop. THANK YOU!!!
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July 2023 by Logan Druckman
I love this place! For one thing, the employees are extremely knowledgeable about dog food and the benefits and necessities and how to pick from all the choices out there. For another thing if your dog doesn’t like what you pick out they will take it back no questions asked and refund you. They have a wonderful collection of toys- many I have never seen at the big corporate pet stores. Also, the store itself is extremely clean and well organized- which again is very different than the corporate chain stores. It sort of feels like a Whole Foods. Excellent selection. Only thing is I can’t go in all the time or I will spend all my money!
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July 2023 by Nicolle vT
Always a good experience with very helpful, friendly and professional staff. Jackie, Emily, and Wil are very knowledgeable, and I can count on their recommendations being good for my pups. Keep up the excellent work, ladies and gents! ?
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July 2023 by eivilcow
I really like this store. They have lots of high quality toys and foods for dogs and cats. I trust that the toys here aren't filled with hot glue and the food isn't filled with mystery meat. They frequently have great deals like buy one get one free and membership rewards that track your larger purchases. So every 10 bags of food, you get one free!My only complaint is one interaction I had with an employee where they just about refused me service because I wanted to buy an antler chew for my puppy (which i did not know at that time wasn't good for puppies). She then treated me like I had no idea how to raise a dog when she was offering alternatives. I no longer provide details about my dog to the staff because of this interaction.
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July 2023 by Cindy Meuth
Liked the store employees but every time I buy here they tell me that my loyalty program is the first bag when I've already bought 5- bags previously. I am then told oh we just can't find You in the system sorry. No point of being loyal customer If they're not giving me credit for all the bags I have purchased and money spent. I highly suggest those that shop here check their loyalty bag count. As for myself finding another store.
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July 2023 by Suzy Cubberley
Very happy with the courteous service at this location. It’s awesome they’re willing to special-order the brand I want. Recently moved to the area and will be buying my cat food from here from now on!❤️??
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June 2023 by CEC Broomfield
Jackie is one of the most personable, sweet and funny women I have come across in a long time. She made me feel as though I'd known her forever and like we were old friends. I really enjoyed chatting with her about our pups and it is so refreshing to meet someone so down to earth in today's world.
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June 2023 by Sue Rombach
Love this store and Jackie and team! My pup Annie and I can walk to it and they are just as excited to see her as she is to see them! ❤️?
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June 2023 by Scott Steward
Great place to pick-up our dog ? food and treats... plus great people.
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May 2023 by Jennifer Landry
Always friendly and helpful workers. Pretty knowledgeable as well. It's a great local chain with a wide selection of pet supplies and food.
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May 2023 by Nathan Trujillo
Great prices on great quality pet food! The employees are also very knowledgeable, friendly, and helpful!
