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April 2024 by Michelle W.
Good and friendly employees. This store is chaotic because it's so large, but the employees try their best.
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February 2024 by Daniel Mella
Excellent! How much with a variety of products.Excellent! How much with a variety of products.
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February 2024 by Faith Hope
We enjoyed this beautiful new King Soopers. It is a huge store with large aisles, new carts, and an impressively clean Starbucks and deli area. I'm a produce gal that loves a good digital deal, so I was in my element! The parking lot is extensive, with multiple handicap spaces in front of doorways. The location is easy to access right off of Sheridan.
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January 2024 by Tom S.
Terrible customer service. I wish I had gotten her name so I could let everyone know who she is but she had me so frustrated I could hardly see straight. If my kid had not been there I probably would have fallen on the floor and thrown a darn tantrum. As if the sky high prices and uncanny ability to always be out of what I need wasn't enough, now I have to also deal with a stubborn (add your own derogatory noun) on a power trip.
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January 2024 by Jennifer Maestas
I've been shopping here for a year now and for the most part we really enjoy the store and what it has to offer. However the last few times we've been in the store, I feel like I'm being harassed by the self checkout lady! She literally hovers over me while I scan everything. She obviously knows I shop there regularly. I don't have any reason to steal and don't deserve to be treated like I do!! Kavetha is her name, so if you feel like she does the same to you, I strongly suggest letting her manager know! I understand doing your job but she takes it too far, and has no right to make people feel this way!!
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January 2024 by Michael Mcclellan
The Kroger app is ridiculous! Complete joke! Spent 5 1/2 hours trying to place a order, keep getting the same error code, try chat...after having the agent end chat numerous times even after replying that yes I was there still, finally got an agent who communicated only to be told to call the 1-844 number. Told that their hours are till 10pm. Call the number to get a recording that they close at 5 EST and are only open Monday-Friday. I wanted to get my groceries here, I don't have much for food but with the promo, I would be getting enough food for my family to make it to next payday. Now my options are no food all weekend or food for 3-4 days and then nothing till payday. Thanks King Soopers
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January 2024 by Matthew M.
Great store. Savannah in the coffee shop is amazing. The Georgia fan in self checkout, I think it is Shane, he is great too. Oh, Craig!! Jared in deli! They just keep coming to mind. I am certain I forgot somebody that I really enjoy but I just like the store.
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December 2023 by Haylee Hunter
This was at Starbucks in the king soopers, the worker jacqueline always has a very bad attitude and as messed up my order multiple times, last time. She gave me a cookie instead of a brownie then told me it was my fault and made a huge deal about giving me my brownie. This time I ordered a drink with no wip but they is whip on it, which normally wouldn't he that big a deal but the sticker on the cup says no wip and she saw that and didn't care.
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December 2023 by Scott Hansen
The new AI cameras are one false report away from a lawsuit. At some point, it's going to become borderline harrassment because the camera can't tell the difference between pulling out my wallet from my pocket and potentially stealing things by putting them in my pocket. Newsflash, the people stealing are walking out side doors with full carts. Not going through self checkout.
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December 2023 by Natalie Hunter
I went to go to the Starbucks in the store. Both times I have went I met Jacqueline. She has the worst attitude and she is just rude. I don’t recommend working with her to get an order. Other then that the store is great it’s self.
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November 2023 by Carl Saenz
I normally buy all grocery products here.Have handicap buggies to help with shopping.Clean and good daily deals.Coupons available.Helpful employees.Help to take groceries to vehicle.Great place to shop.New facility.
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November 2023 by Gary Moskoff
Last I checked we were still in a pandemic, I don't understand why king Soopers feels the need to price gouge us all on their Covid tests while the pandemic is still going on. When I tried to talk to someone about it, no one cared enough to take the complaint, even the assistant manager wanted to argue about it. They actually said amazons cheaper than they are, no promise to do the right thing or care at all! How about treating people nicely, respectfully, and listening to a valid complaint? I’m just going to buy more from Amazon, and no longer visit this king soopers!
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September 2023 by Victor Roberts
My family and I have very mixed feelings about this place. We were thrilled when we found out that they were building a store here since the infrastructure in Erie had been pretty lacking until recently. The store itself has some ups and downs which I'm listing here.Positives:The store is huge and has a lot to choose from.Being able to order groceries to pick up (including wine and beer) is a really fantastic feature of this store. If you order above a certain dollar amount, there isn't even a fee (for now at least). This saves our family tons of time, but the system does have some problems (listed below).They have a great deli and cheese section/olive bar.Negatives:Pharmacy is AWFUL. Don't even get me started. It's simply terrible.Cameras EVERYWHERE that make dinging sounds at you when you pass by and show you on-screen, you dirty little thief. It's obnoxious. Not sure that treating all their customers like criminals is the way to handle shoplifting, and I don't care for it.The parking lot has many areas that have heavy slopes, meaning that shopping carts tend to roll downhill and hit parked cars quite often.The app for making pickup orders is extremely flawed. This might be my biggest gripe since we use pickup orders all the time. Three of us in our family are all signed into the same account so we can add stuff to the list, but items often look like they're being synced to the list without them actually syncing. No way of knowing when this happens until you get your groceries and realize that you're missing stuff. There has also been an increase in items missing from our orders lately that were definitely on the order and on the receipt. Not sure what's happening there.
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September 2023 by Devyn ODay
I tried to come in and buy wine today but the elderly woman at the self checkout broke my ID while folding it to read it better. I don't think that company policy should matter after she was the one to break it.
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July 2023 by Micah Davidson
Kroger just keeps finding ways to screw you over and make it more difficult to save.