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October 2023 by Sarah M
Clean, friendly, many different services, and easy to book. I only get pedis and have had a few different types and all of them are very nice depending on what you want. They don’t rush and the products are good. My feet stay soft for a while and nail polish lasts for a very long time! The prices are very comparable to level of service. Highly recommend!
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May 2023 by Kim Klaber
I love this place. Ann the manager is so awesome. Her staff is exceptional. Very professional/ on point. Do such a fantastic job every time. They never rush to get to the customer. Been coming here for years! My peddy/manny are always lasted so long. I go back every time.
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May 2023 by Kristie Hamilton
Nightmare eyebrow “tint” and horrible gel builder application. I have frequently visited Nail Lounge in the past and had good experiences, but the past couple times it has gotten progressively worse. The first time i had a bad experience, I was charged for the top tier gel manicure and did not receive that service. After a few more mediocre experiences, the last visit was the worst of all! I went for gel builder fill in, eye brow tint and wax. She took no time on my nails, they looked so bad I had her cover them with gel polish. Then went back for my eyebrow was and tint, I have light blond hair, she used black dye and made the 2x larger than my actual brow. I get my brows tinted frequently because they are white if not and this was absurd, it made me gasp out loud! She said she couldn’t fix them and asked if I had a few days off work so they could fade a bit! I left and had to scrub so hard so many times to get the dye off my skin that I had raw spots that took a week to heal. I am still left with ridiculously dark eyebrows. Terrible experience!!Services: Pedicure
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May 2023 by Madelyn Oaks
Khanh is an artist. When I came to get a regular pedicure and manicure today, I did not expect to have SUCH an amazing experience. Khanh is in a league of his own. You can tell by the way that he works that he is a perfectionist and he values the time his clients spend with him. I’ve never had a bad experience here but today was by far the best experience. I highly recommend you set aside a couple of hours and make an appointment with Khanh for some high quality self care.
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March 2023 by Briana Garcia
I am so upset! I made an appointment to get a pedicure and I went in for my appointment and they were too busy to do it!! There were three nail techs and they were occupied doing manicures. They were going to have their receptionist do my toes!! A girl I have never seen before and I had an appointment with a lady I have had before. I said I could wait a little bit and then one of the nail techs said can you come back tomorrow. I said I made an appointment for today! Sorry we can't today. As I was walking out they said they were sorry. Sorry?!? Really!?! There is a reason I made an appointment. And they didn't honor that. I've been going there since they opened and they just lost a customer. I'm so disappointed. So heads up if you make an appointment that doesn't mean anything to them!!
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February 2023 by Kira Scrogan
Omg a deluxe pedicure is $50!!! And honesty besides the parafin, it’s nothing special. Insane. Over $100 for me and my niece.
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November 2022 by dana R.
I was a drop in and they girls took such great care of me. I also had a random design I found and Ann was able to make the set look absolutely stunning and far exceeded my expectations. Especially since it's my first time getting any custom designs done! Thank you so much nail lounge.
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October 2022 by Anne T.
Another great mani-pedi from The Nail Lounge. It is my go-to choice. An and her staff do a great job and I go out of my way to patronize them even though I moved 30 minutes away. Can't go wrong here.
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October 2022 by Lindsey B.
The first time I came here, I'm not sure of the girls name who did my nails. I will say, she took her time and really tried to do a good job. She did cut me in two different places, which is not her fault, but it did hurt pretty bad. Today was my second time going there, I went to the owner, and I specifically asked for a square nails that were not tapered. My nails are all different shapes, they are crooked and they really do not look good at all. It's so uncomfortable to say that you're not happy while you're there, but I would hate for someone else to have the same experience. I know that coffin and tapered nails or what is "in" right now, but that is not what I like. All of my nails have weird rounded edges and are slanted. Everyone is friendly there but my nails look so bad and I'm going on vacation so I'm super bummed. I won't be back
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October 2022 by Rachel Maynes
I have had really great service here (did a fabulous job once on my acrylic nails), but the last couple services have been less than stellar. For example, I had a pedicure where the foot bath was filled with cold water (not even lukewarm, COLD), and most recently I got a shellac pedicure and the tech trimmed my nails uneven sizes.Salon is clean and staff seem friendly and professional, but nail results are mixed.Services: Manicure
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September 2022 by Katya W.
Update to my original review. Ann the nail salon's manager did reach out to me and made it right. She asked me to come back and fix my nails at no cost. I'm glad that she did as my nails were completely falling off my end of week 2.
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September 2022 by Michelle J.
I've always liked coming here. After all "best nail salon in Erie". I rarely write negative reviews. But for a nail salon that prides itself on their reservation system. They send an e-mail and a text to remind you to be on time! This salon is awful. This is my second and last experience making a reservation (even CHANGING IT to accommodate them) and sitting for nearly an hour. This time I walked out. So if you are in the neighborhood - and have a few hours to get a pedicure - they're great. Otherwise....pass them by....Lots of alternatives around.
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September 2022 by Ellie Absher
An Richardson is amazing!! She is so sweet and extremely talented :)Service: Nail art
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August 2022 by Braidyn B.
BEST DIP MANICURE IN ERIE! I've been to almost every nail salon in this town and omg, this place is the best. It's expensive, but it's so worth it! Everyone is so kind and they take the best care of you! Huge color selection and great environment!
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August 2022 by Lilly S.
The lady who did my nails did a good job besides cutting me a bit on my thumb but the thing is when I got my toes done Chloe (the co-owner) started filling up the water (and giving me super dirty looks) and totally walked away with the water on and it started over flowing and I had to stand up and panic trying to turn the water off. It was like all the girls in there didn't want/know how to do their job, had terrible communication and it took 3 people to check us out. Whole experience was uncomfortable even though I was in a great mood when I walked in. Never coming here again and don't recommend.
