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September 2023 by Georgina Santich
I'm very proud the manager is a female and Asian ! Women power ! Yes ?
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August 2023 by jerry
20 minutes to cash a check! Asked the same questions 3 times and they still messed up the denominations! Great work!
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May 2023 by Cheri Brehm
Wouldn’t let me use my digital ID which IS a legal ID in the state of Colorado. Though They let me use it last time to get money out of my account.
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July 2022 by thedailyowl thepotters
The staff are friendly, except when I was transferring a check on the app, it took them FIVE days to verify and deposit the check to my account. As a MINOR, this is very disappointing because money is everything these days, especially if you don't have much. :(
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January 2022 by Kat Cros
Several times in 2021 I went to the bank to have a fax sent. The fax was for a dispersement from an annuity to my USBank money market account. No problem and all the cashiers were so helpful. Today I go in again to have a fax sent for the same reason mentioned above. Only this time I am told that the bank does not send out faxes outside of USBank. What???? USBank has been sending out all my disbursement faxes for over 4 years. Hat poor customer service! Time to move my banking else where.
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December 2021 by manny morales
US Bank has almost completely disappeared from Erie area. Seriously considering taking my business elsewhere. Not sure if it is like this at other locations but impossible to speak to a banker in person.
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November 2021 by Soda Pop
I tried calling. They hung up on me before even saying hello. Tried calling back, they wouldn't answer the phone. Impossible to speak to a banker because they just don't want to speak to corp acct reps, apparently. Terrible.
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September 2021 by Matt swartz
Came in at 250 and said they close at 3 they cannot help me to come back tomorrow. ..
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November 2020 by Genna McGahee
This location is now closed on weekends except by appointment. Its hours on Google are listed as open until 1 pm on Saturday. It is not.
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June 2020 by Paul M
Update your hours!! Branches are closed all over town, but Starbucks are open.Told my job I'll be late so I can go to my bank clear across town, all by me are closed, which the website said hours are 9-5. Nope sign on the window says new hours 9:30-4! UGHWhen are the branches opening back up please?
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June 2020 by Andy Swarm
Hours would be very helpful tried calling 3 times to see if they were open and what the hours were but have always had great service in the past
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November 2019 by c s
Avoid like the plague. $150 in overdraft charges in 2 weeks without a phone call. Gave them $200 and still would not close the account. Led me on to think I could close it by paying off the overdraft fees. Have to wait 2 days for cash to post to even close the account? Do not go to this bank unless to plan to just hand them your money!
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September 2019 by Angel Carter
Even though this is the closest branch to my house, I hate coming here.
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June 2019 by HART DAVID
This bank is conveniently located right across the parking lot from Safeway. I enjoyed banking here. Further oh, I found both the tellers and bankers very helpful. Now if I could just find that silly app...And my phone, oops, this is my phone...
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January 2019 by Stephen Kier
Unfailingly friendly and courteous, competent, and responsively helpful tellers.
