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January 2023 by Melissa D.
If I could give this place negative stars I would. We've gone to (and been disappointed by the service at) this location for five years now. Their turnover rate is ASTRONOMICAL. I've lost count of the screwups, short scripts, and rude encounters I've had there. Here's just the most recent. Night of a big storm. A foot of snow incoming. I ordered one of two available refills using the app. Go to the store as the snows starting one day after my refill was confirmed. I sit in my car in line for 20 minutes (not unexpected and that's ok; busy night. I get it). When it's my turn at the drive up window outside, I'm first told I didn't place the order (I did. With proof). Then I'm told I didn't have refills available (I did. With proof). Then she tells me it was a computer glitch. Their fault. Sorry. They'll rush it. Please pull around and give them 15 minutes (which I do). I get it. These things happen. 20 minutes later in my car I reach the end of TikTok and my account hasn't updated so I go inside. It's now been well over an hour since i left my house. I'm sitting waiting as folks just keep leaving due to the snow now accumulating. Ten more minutes go by and a pharmacist asks my name. I provide it. He then tells me my prescription can't be filled until tomorrow. And he says their "system is locked until [they] can talk to [my] doctor tomorrow."WHY?! So much WHY?!!! Was it a computer glitch? If so, why tell me it's a rush order and please wait?! If I have two available refills WHY is ANYTHING "locked?" Omg. I was once on morphine and this pharmacy gave me ONE HUNDRED AND TWENTY MORE PILLS THAN MY RX REQUIRED!! I returned them because I'm not a freaking criminal!! And this is only one instance of MANY colossal screw ups!! Excuses like this to cover obvious incompetence that make no sense are made repeatedly. I guess this means I'm insane expecting a different result after this long. PLEASE bring a new pharmacy to Erie.
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October 2022 by Erie M.
Pharmacy staff - specifically Kelly- is so rude and snotty. She's worked there a long time and is always this way. I cannot understand why anyone would want to work with her- maybe that's why they are all so unfriendly. When I spoke to the manager about it- she seemed less than concerned. Guess that's acceptable there.
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October 2022 by Alex M.
Great service! The pharmacist was very quick with transferring my prescription over. Called two Walgreens around my home no one had really anything in stock expect this Walgreens. Definitely recommend stopping in.
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May 2022 by Steve G.
Something is seriously wrong with the attitude of the pharmacy staff! They are the rudest, nastiest workers one can imagine. Grumpy, grumpy and more grumpy staff members. I'll never go there again. Even if they were collectively having a bad day there's no excuse. What ever happened to "service with a smile"? They are as bad as TSA agent - shouting, 'get in the line'.
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November 2021 by Brad U.
The pharmacy is horrible! Do not go for a vaccine unless you have all day to waste. My wife and I showed up for our pneumonia vaccine appointments 20 minutes early, spent 45 minutes in line behind 5 or 6 people to check in and then were told it would be more than an hour to actually get the shots. Why do they even take reservations? "That's just the way it is these days" was the explanation I received from a very rude employee.
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October 2021 by Steph C.
Yes, the pharmacy has longer than usual wait times during peak hours, but the staff is always friendly and kind. The front cashiers and photo department has always been great!
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August 2021 by Leanne L.
This Walgreens is very careless when filling prescriptions. With no follow thru to their on what they are telling customers. Peoples health are at stake here.
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April 2021 by Lilly K.
This pharmacy is an absolute embarrassment. There is ALWAYS a problem and the line is forever long. If you want to spend an hour or so in line every time you need your prescription this is the place for you. Now I will say, the general staff working in the store is wonderful! The pharmacy staff on the other hand needs a wake up call.
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December 2020 by Missy L.
This store is nice, staff is friendly for the most part. Covid precautions are followed. But... the pharmacy is either overwhelmed by volume or understaffed. You need to carve out a good half-hour to wait in line. It's horribly frustrating.
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October 2020 by Brian D.
Within 30 seconds of my transaction the clerk a) let an unmasked, clearly sick person into the store without saying a word, then b) suggested an adult take off their crying child's mask because "kids can't catch covid". When the parent declined, the clerk kept pushing "are you sure? Masks are just so traumatizing for young kids."As a place where old and sick people go to pick up medicine, this was pretty alarming to me. When cases throughout Boulder and Weld counties are spiking we have got to be more vigilant than this, and I sure don't want our local pharmacy to become a hotspot!
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July 2020 by Mel M.
If i could give zero stars i would. This is the WORST pharmacy i have ever been to. Never will i go back, I'll drive the extra 30 minutes next time.
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March 2020 by Kande J.
I really like this Walgreens. Super convenient location and clean store. Wish it was 24 hours.
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December 2019 by Clay G.
1 hour and 10 minutes to handle 6 customers in the drive through. Thought the last time at 30 minutes for 2 was a fluke. What the hell is going on?
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November 2019 by Clint F.
I recently moved to Erie and have sought service from the pharmacy three times in the past month. Every question I have asked about prescriptions, cost, insurance, etc. was received as an inconvenience. As another reviewer mentioned, the pharmacy staff are rude -- too easily bothered by what are standard, often simple requests. On Nov 12th at around 7pm, I went to fill a prescription for a nebulizer. I explained several times that it was for a 2 year old, and that I also needed a child size mask, which was on the script. The pharmacist on duty was Amber M ( She is also the pharmacy manager at this location. She did not know if a mask was included with the nebulizer and said she could order one. When asked if she could confirm that what she would order was for a child, she read something off the computer and shrugged. I asked if we could find out if the mask was correct before filling the script and she shrugged again. I had questions about how/when to use the nebulizer but didn't bother asking. I walked out with the script and will call a medical supply company tomorrow. Amber showed a shocking lack of professionalism, care, and compassion for a child in need of critical medical equipment. I have never encountered such a lack of care from a pharmacist.
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October 2019 by Michelle R.
If I could give zero stars I would. Three days ago, we set up appointments online for flu shots in the pharmacy. We arrived at our appointed time this morning, only to be told that 1) they knew nothing about our appointments (even though I brought both confirmation numbers with me) and 2) they have no flu shots available. I questioned why we were able to make online appointments only to be turned away in the store, and was met with a ration of excuses about the website being a "Walgreen's thing" - I know it's a Walgreen's thing, I was standing inside a Walgreen's store! The person behind the counter was rude and dismissive, and clearly had no intention of trying to solve our problem. If you know you have a problem with your website, then fix it! Don't blame the customer for following what appeared to be proper procedure. And by the way, the "tall blonde that rolled her eyes" in the review from 1-29-19 sounds like the same rude clerk we dealt with today. We are transferring our accounts elsewhere until this pharmacy gets some clerks that can at least pretend to care about customer service.
