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March 2024 by Charles
Went in this morning to buy two bottles of propane The kid that claims to be the manager this morning said there was no propane left. several bottles of propane in the cage with blue tabs, he said that local customers put those back on. We asked him to show us. When he came out, open the cage. Start shaking bottles at where obviously empty see no propane with an attitude. We told them show us one of the blue taps Several bottles were full and then refused to sell us any Then we ask for store manager's contact information. He said he was the manager on duty. And refuse to give us any other information to try to contact the store managerMy friend caught this on video. If anyone would like to see.
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December 2023 by Kiko1996 Sanchez
There's a new guy there. Tall young guy. Seems a bit on the spectrum of possible discrimination towards colored people. I live down the street and always come in to get last minute things. Never had an issue in there. As soon as I've seen him he was checking around the store and following me where he was at almost checking to see if I stole something.
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December 2023 by Zoe Robles
A couple of days ago, I went to the register, I asked the guy working there a really simple question, he answered “I don’t understand your accent”I’ve been speaking English since I was 6, I’m not perfect but I make myself clear.Every time I go there he is extremely rude with me or my family members.
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December 2023 by John Howell
This place is an eyesore - inside and out. Inside it looks like a messy third world bodega. Outside, the grounds are strewn with trash. Employees not so helpful. Cannot believe FedEx chose this place as a drop off.
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July 2023 by Charles Northup
Price are higher because of location not stocked well but the people are nice and very helpful.
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June 2023 by Elise Shoemaker
It’s unfortunate really. They have a lot of stuff but the manager is an absolute menace. There’s stuff thrown about messily and when I asked for something the manager got sassy with me and stormed off “it’s right where the other guy told you and that’s all we have girly” she then left to keep stocking and I overheard her saying to an associate who just started that she’s so upset she’s the only one here for the next 2 weeks….ok but that’s not the other associates problem.
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June 2023 by xieras l
So slow I’m legit aging in line as we speak
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January 2023 by Jami Olsten
Ended going here because Safeway was way overpriced. They actually had the cookies we were looking for and the stationary too. They have a surprisingly decent inventory of items. Glad we went here. They even had an ice scraper in stock with we desperately needed.
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December 2022 by Kathleen Spencer
Helpful staff and wide variety of brands and basic necessities. Good prices.
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November 2022 by Rebekka
They have absolutely nothing on the shelves. The customer service has went down tremendously. They didn’t even have bags to put my stuff in. She said “we’re out of bags and that’s what people should expect being in the mountains.”I’ve lived up here for years and it’s never been this bad.I miss the old manager. He was always there and was always so friendly.
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November 2022 by Gemmie S.
HAPPY 5th BIRTHDAY, DOLLAR GENERAL; ESTES PARK !!!!To all the complainers below me, and to the ones coming here to do the same... Have some grace. When it comes to the heat, the A/C, the clutter in the isles, shelf stocking and staff shortage. That is NOT the locations fault. It's CORPORATE, they are at the mercy of corporate and what corporate allows. I repeat, have some grace. It'd make you grumpy too. The employees can only take so much before they start to lash out. Should they? Of course not, but even a boiling pot can over flow. I, myself, love helping straighten the shelves. If everyone put things back where they belong, the store wouldn't be so trashed. My opinion of course. If you've read this far, Hi! Thank you. Last but not least..*****HAVE SOME GRACE*****
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November 2022 by Blues & Corduroys
Great resource for estes park. Nice folks working there as well
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October 2022 by Charles Dickson
They carry a good variety of items. Its usually a quick in and out visit but the clerk Wayne was so busy trying to impress his coworker with his knowledge of string theory that he completely left out any customer service skills and I had to wait until he finally got to a stopping point to get my items checked out. Most of the other cashiers are polite and friendly.
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August 2022 by Nita P.
I was pleasantly surprised that, despite the low ratings I saw, this DG had plenty to offer. And the clerk, a manager, seemed quite pleasant when I asked the location of a couple of items and also when she checked me out. However, that changed sharply when I asked if she could reprint my receipt, as the ink was so light and spotty that I could barely make out the items. I was told, with no apology or concern for me or other customers, that NO, a reprint was not possible. When I said that I understood, but that, for other customers, perhaps she could replace the ink or paper, etc., she informed me in an agitated way that she had done everything possible and that she didn't know what else I wanted her to do. I thanked her, fought my instinct to return everything for credit, and left. I was later able to decipher the receipt, and it seemed correct. A lot of people rely on Dollar General, and I personally have shopped at DG's across the US... and this is the ONLY dismissive employee I have ever encountered. I will not return to this particular location. As a tourist spending several weeks and lots of hard-earned retirement dollars in this gorgeous area, I am happy to report that ALL other employees in ALL other venues have been most courteous and gracious. And, I thank you kindly.
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August 2022 by Amy Amos
Being a local, this is a great little place to get many things you may have to go down the hill to get. Rachel is a very valuable employee that always has a smile on her face and handles things professionally. I don't know if she's the manager, but she should be and she deserves a raise!