Indigo is a hotel that offers a mix of experiences. While some guests have found the cleanliness of the rooms lacking and noted issues with the elevator and unusual roof design, many others appreciate the service and hospitality of the staff. Guests have praised staff members for their friendliness and helpfulness, especially with early check-ins. The hotel is conveniently located near Union Station, making it easy to access transportation, food, and entertainment. Although certain rooms may be small and not ideal for those traveling with luggage, many visitors have enjoyed their stay, finding the accommodations comfortable and the overall service satisfactory.
The room was not very clean. I was disappointed by that. The staff was nice though. They provided early check in and late check out. I am still waiting on an invoice to be emailed to me. I have asked for one four times and haven’t received anything.
March 2023
A very comfortable and well-run hotel. I stay here repeatedly for work and have always been happy with the service, cleanliness, and comfort of the hotel and staff. It's close to Union Station (and a direct train to/from airport), food, and entertainment.
October 2021
This hotel was a fantastic choice for our visit to Denver by Amtrak. The hotel was located next to Union Station. It was very clean and comfortable. The hotel staff was friendly and helpful especially Isaac. He was very helpful, super friendly, and greeted us each time when we entered the hotel. I would highly recommend... read full comment