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March 2024 by Tim Orel
Parking is extremely limited. Also, due to staffing, they were closed for the lunch hour for counter service.
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January 2024 by Scott “Skeletor”
Here it is the middle of January and I have been trying to get my mail delivered since October of last year without any mail coming to my new address. My bank has mailed five of the same documents and they get returned to sender. I have complained to the USPS customer service twice now and all through the chains of command they all act like they make no mistakes. Then where is my mail? I've done two address changes because I was instructed to by a postal worker and each one went through as confirmed by the customer service operator. I'm not receiving maiil for four months and it's driving me nuts #1 and keeping me from getting essentials.
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January 2024 by Chris Stephan
This may be the most inept post office I have ever had the misfortune of working through. I have always viewed the USPS as a shining example of what taxfunded enterprise can be until I moved to this zip code. Good luck getting anything delivered to you in Estes Park, if it happens they made enough mistakes to get lucky.
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December 2023 by Erin Glenn
Such a good experience and super helpful staff, especially the day after Christmas! Thank you for your kindness ?
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December 2023 by Doug George (Mr George)
We've been coming to the post office for the past month and have had 4 different workers help us and each is nice , courteous, and very helpful even though they have been short handed. Great job to all of you and Merry Christmas, and remember Jesus is the reason for every season!!
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December 2023 by Kinga D
Currently standing in the line waiting to buy a stamp for a postcard. I've been in this line for 10minutes and it hasn't moved an inch. Two women are having private chat with an employee named Michael. Unbelievable.
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November 2023 by Kathleen Dougherty (Kate)
I’ve sent two insurance documents to my agent in Estes Park in the last two weeks - address verified - office has been there for years - they still haven’t received either. What’s up with this? Seeing the other comments one has to wonder who is pilfering the US Mail…
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September 2023 by Lourie
So, they close from 12:00-1:00, during the lunch break for most people who work. Give me a break. Worst post office ever.
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July 2023 by J H
It is unfortunate, but the worst post office delivery service I have ever experienced. Returned packages multiple times "no such number" our home was built in 1959. The addresses are correct on the packages, with todays technology you can precisely see where the problem lies. This is costing me, the vendor and the post office money. No other carrier has this issue. This post office needs a complete reboot, particularly the manager/postmaster needs to be replaced.
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July 2023 by Kevin Ryan
I don't know what all the fuss is about. Every employee here has always been friendly, kind, and helpful. Competent too!
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June 2023 by Andrew DeCuir
A lot of bad comments about this post office but everyone that works here has always been polite and helpful. I think people get too comfortable complaining about minor inconveniences. I might get a package marked shipped that arrives the next day and that’s fine. I know our PO is almost always understaffed and works very hard.
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June 2023 by James Dantimo
If I could rate it zero stars, I would.If you expect them to be professional, hard-working and trustworthy- good luck.
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May 2023 by Kayla Marshall
Guy with blonde hair is the worst. Every time I come in I have issues with him. Horrible customer service.
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May 2023 by Kody Backer
How can a post office be this bad had a package "delivered to my pobox two days ago. They still haven't sorted it.. what am I paying for with the PO box surely not to receive packages
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May 2023 by David G.
The post office is another government run business. They don't worry about the bottom line one bit. If they need more money, they just raise the price of services. They have no incentive to satisfy the customer whereas UPS and FedEx go overboard to exceed the customers, expectation. The post office has no customer satisfaction survey because they really couldn't care less. They're not gonna make any more money to please regardless of how low customer satisfaction is with respect to the post office. So I'm pretty upset . I have a printer I ordered and they won't bring it to the front porch like UPS and FedEx. Normally I would have a car and I go to the post office and pick the package up but my car is in the shop. I talk to the guy delivering the mail, a young man and asking why didn't he bring the package to my front door get this he said because it's summertime in traffic so I met with this guy two times at the mailboxes and not a car has driven by. Either time. Basically, it's a heavy printer and I'm a little over half a mile from the post office. I will have to bring a dolly to get my package.So I go to the post office I guess to complain and try to find out why the guy can't bring the printer to the front door and they have no reason why he can. At least I didn't hear one. So I have a complaint and I want to talk to the head postmaster woman and they want me to fill out a form first and I'm not doing that I'm gonna go there Monday and I'm gonna talk to the boss I think her name is April . . I guarantee you if the mail carriers best friend lived in this house he'd bring the package to the front porch. here if his family lived here, he would bring the package to the front door but this guy is not gonna do one thing extra. In fact he does nothing extra. Anyway, he tells me he can't back up over 50 feet and because of the heavy traffic and the rules are he can't back up more than 50 feet He also claims that my drive is in a Blindspot. That's absolutely not true. and that's an absolute joke. It's not in a Blindspot have no clue what what's the what is non-and supposedly my drivers on the Blindspot and that that is not true. I really don't think he had a good excuse. He was just throwingOut objections that were not warranted. So anyways, I'm gonna go see the head honcho Monday and I doubt if I'll get any satisfaction so standby and I will update this after my meeting.. I gave it a one star because I couldn't give it a minus one star
