Kum & Go is a convenience store and gas station that offers a variety of services to customers. Several reviews highlight positive experiences, such as honest and friendly staff. One customer praised an employee named Jess for her honesty when she returned extra money he had given her by mistake, demonstrating strong character and excellent customer service. The store is appreciated for being clean and well-maintained, creating a welcoming environment for shoppers. However, some reviews mention concerns about staff behavior. One customer noted that a cashier appeared to be high, which affected the service at a late-night visit. Despite this, another employee was able to assist and make the visit better. There was also criticism about a cashier who was disrespectful and spoken to as if the customer was being scolded, especially regarding the handling of an expired driver’s license. Additionally, health and hygiene practices were questioned, as the cashier was eating and handling money without washing her hands, which raised health safety concerns. Overall, Kum & Go is recognized for its friendly and honest employees, clean facilities, and good service. Still, there are occasional issues with staff professionalism and hygiene that could be improved to ensure a better experience for all customers.
The price on the signs was .16 cheaper than what I got charged at the pump. I brought it to the managers attention. She blamed the overnight shift and went to fixing the signs. She said she couldn't/wouldn't refund the difference and did not offer to do anything else. All I can say is double check before you pump.
November 2023
Sad can't use rewards until next transaction aka can't get sale price on items good thing across the street a new place opened up pretty sad to see a gas station run like this
October 2023
Why is it, that with 4-5 employees working the early morning shift, the coolers have been empty for at least two days? What are all those people doing?
