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September 2023 by M D
I cannot in good faith recommend this company for any auto repair work sadly.I wish I had better things to say about this company. Randy is very nice and very helpful. However, his shop absolutely ruined my car. I got my car back with lots of missing parts, expensive repairs they did, had to be redone, within only a couple months. They didn't use OEM bolts when they "fixed" my car. The passenger door was simply missing parts so every time the door opened and closed, it made a loud popping sound. After getting it back from them, the side where the accident happened flooded every time it rained, causing mold. The cheap bolts they put in caused my steering column to shift every time the wheel was turned, making a loud clunk with every left or right turn. The list of issues from their work goes on and on.Ultimately, we ended up having to sell the car because we never knew when the next cheap bolt would strip or what part would break next. They ended up costing us over 20k in extra repairs and loss from having to sell it. After finding out all the issues, we were not comfortable taking it back to them again to redo their shotty work. Not to mention the car we really wanted for years and years and finally saved enough to buy was ruined.On top of the issues with the car, the woman who answers the phone is so dismissive and acts like by being a customer of theirs is an annoyance to her job.Services: Steering & suspension repair
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July 2023 by Kristen Hammond
Everything about getting my bumper fixed was easier thanks to everyone at L&H. Total ended up being very close to the quote, I wasn't without my car except an hour or two. Will definitely come back again if I should require more body work on my car. Highly recommend.
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June 2023 by Denise S.
Got an estimate for an out-of-pocket repair (dent in my fender) for $900. Wow! Didn't have that huge amount right away, so I went home and arranged my finances. Went back to get it done but no, now it will cost $1800. Asked about the increase, and was told, "Dear, that's what the computer says." And I was ushered on my little female way.1. I have great concerns about the cost increase, is this related to the increase in business during hail season? Is this something you get away with because most repairs are insurance funded and this is supported by insurance rate increases? I think consumers need to be made aware of this trend.2. I will always object to females being called "Dear" and dismissed. They knew $1800 was exorbitant so I was no longer a money customer nor a valid human. Problem is I disagree.
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April 2023 by Jeff Oliver
Truly honest business. They're not looking to gouge you on price and they shoot you straight. I'll be bringing all my vehicles here for body repairs.
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March 2023 by Jeff
Truly honest business. They're not looking to gouge you on price and they shoot you straight. I'll be bringing all my vehicles here for body repairs.
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October 2022 by Tracy Ratzlaff
Friendly, helpful and got the job done well. I wish they would've been better at returning phone calls
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June 2022 by Alletta Bode
Ray and his team did a great job fixing a dent in my car! They were kind, honest, reliable and definitely quite reasonable in their pricing. I will go there again in a heartbeat if I need them!Service: Body & Trim
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June 2022 by Madeline M.
My car was rear ended and dealing with insurance and rental car business was a pain as always. But L & H Autobody was extremely kind and easy to work with. I was very impressed with the team's flexibility and responsiveness. Not to mention my car looked brand new when they finished up with it! I felt like I was in good hands from beginning to end. I couldn't recommend them more. They will be my go to shop from now on! (But let's hope I don't need an autobody shop again anytime soon!)
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March 2022 by Todd Landrum
Dinged my baby backing out of the garage. Dealership wanted the car all day and wanted $260 to fix. Dropped it by L&H and Rick fixed it in 5 minutes.Service: Body & Trim
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March 2022 by M Hoffer
Excellent customer service and auto body repair!
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December 2021 by Christie Lunsford
Amazing service, highly recommend.Services: Body & Trim
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December 2021 by Christie Lunsford
Excellent experience with L & H Auto Body. Highly recommend.
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November 2021 by Adams Plumbing
These folks are truly what a good business entity should be. They do great work, their prices are so reasonable it's ridiculous, and they are really nice folks. they make you feel at home and are ready to explain any questions that you might like answers to. And they get your work done when they promise it will be done. If only all local businesses were this trustworthy and qualified at the same time. thanks guys, and Tracy, for being the kind of company that's worth recommending and telling everyone about.Sincerely,Chris KingServices: Wheel alignment
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November 2021 by Chris Greene
These folks are truly what a good business entity should be. They do great work, their prices are so reasonable it's ridiculous, and they are really nice folks. they make you feel at home and are ready to explain any questions that you might like answers to. And they get your work done when they promise it will be done. If only all local businesses were this trustworthy and qualified at the same time. thanks guys, and Tracy, for being the kind of company that's worth recommending and telling everyone about.Sincerely,Chris KingServices: Painting
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November 2021 by Chris K.
I have had these guys work on 4 different cars and trucks of mine and they really are the best. they cared about me as a customer but also as a human being, which is rare today. they do their best to keep the cost down, they work hard to finish the job in a most timely manner, and they really are just down right good people. I highly recommend them for any auto body problems you might have. You won't regret it!