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November 2023 by David Shaver
Jim is incredible! Super nice guy. He even offered to facetime with me for free to help me fix my golden tee cabinet! I decided to leave it to a professional (Jim). He came right over to my house, and he was super prompt and professional. Jim had my machine back up running again in less than 30 minutes. I highly recommend him!
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October 2021 by doug ingram
Jim came out to fix my pinball machine in Denver after a move from Atlanta. I hadn't had it serviced in a while and he made it good as new! He was also very responsive and kept me updated on when he could make it out to the house. He is knowledgeable and friendly and I would recommend him to anyone. If I need a fix - or a new machine - I'll be using him again!
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July 2021 by Melissa K.
Jim is terrific! Got my Addams Family machine up and running and even returned to fine tune some issues that came up after the first visit. Highly recommend!
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April 2021 by Adam Greene
Jim is the best! Got our vintage pinball and Jukebox going beautifully for an out of town move. He even helped us with some minor issues via phone a handful of times when a few things were jarred by the moving crew. He is literally the BEST. Kind, Patient, and knows his stuff. Look no further!!
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March 2021 by David Thurgood
Jim did a great job repairing our Seeburg Jukebox. He possesses a wealth of knowledge in the field of jukebox, pinball and arcade repair. He is also a very honest and trustworthy repairman. We were thrilled that we were able to find Jim when our jukebox was in need of repair.
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March 2021 by Linda Geiermann
Jim Francis has been servicing our 1951 Seeburg jukebox for over 30 years. That lets you know what we think about him. He is amazingly competent, professional, polite, and responsive. I can’t say enough nice things about him.
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March 2021 by Evan Moser
Jim did an amazing job! He fixed something we had previously thought was unfixable. His service was fast and thorough. I highly recommend his services.
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February 2021 by Robert Washington
Let me start out by saying hands down Jim is the best TECH here in Colorado. I'm a extreme Arcade Game collector and One Note Jukebox keeps me up and running. Professional, courteous, very dependable and most of all knowledgeable! Arcade Junkie!!
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February 2021 by Rick Biddle
I am not a customer of Jim Francis but I am a past coworker and friend. I have known Jim since 1978-79 when we were both a couple years in the coin op industry working for different companies. Jim's experience and expertise has made him a sought after asset to the companys he has worked for.I was hired on to work with Jim and also learn from him because his skill set is still one of the best in the industry on boards, monitors, jukeboxes, and most anything that is coin op. If you need repairs done or a cabinet fitted with a kit that you can play 50 plus games then I highly recomend you give Jim a call. Jim has an old school work ethic that includes professionalism, honesty and integrity. I don't rate Jim at a 5 because we are friends but because I worked with, learned from and will attest to his great character.
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February 2021 by ken versman
Jim is an amazing technician. He knows jukeboxes and pinball with such great expertise.He prepared my jukebox and pinball for a cross country move. Upon arrival I had some setup questions and he was so gracious to walk me through the techniques over the phone.In addition to his amazing knowledge and skills, he is the definition of the word "Gentleman."I truly wish there were more stars to give him. If you need help just call him. You will be glad you did.Ken Versman
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February 2021 by Gregory Maring
Jim Francis is one of the top arcade and pinball professionals in Colorado and truly a joy to work with. Jim has been doing weekly maintenance on the games at Tilt for years and there has never been an issue he can’t fix. I have recommended him to countless people, who have been similarly pleased with his work. Jim seems equally adept at working on games from the 1940s to current machines."
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February 2021 by Paul Morales
Jim is the best in the business, if you need an arcade repair he is your guy. Highly recommend!!!!
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November 2020 by Mark Mahan
Amazing customer service and knowledgeable, highly recommended!
