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April 2023 by Randal Davenport
H&R Block and our tax professional had the most up to date knowledge for our 2022 taxes. We appreciate everything they do and glad they are always there to help us understand from year to year.
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April 2023 by Julie Gordon
We've used H&R Block for several years. We feel safe and confident that our tax return is accurate. The fees are fair and reasonable.
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March 2023 by Joe F
We have been using hr block for years and they have always been helpful. This is the first year we used them in person and it was way more helpful than online.
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March 2023 by Robert Clark
All good with expectations and service made easier!
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August 2022 by Jason R H.
Hello, For the past 20 years my wife and I have used Turbo Tax with no issues. This year we decided to use H&R Block for the first time because my wife Melanie took on a new career in Real Estate and we had a long list of itemizations, new child tax credits and other additions that we were not comfortable filing on our own. She met with Senior tax specialist Jean R at the Falcon, Colorado location on April 11th 2022. Melanie had brought most of the documentation needed to file but had forgotten my W2 because we had issues printing it out. Jean was aware of this but submitted our taxes without my W2 to Federal and state. Fortunately, it was rejected because my wife's name was incorrect as it had only her maiden name on it. Jean had tried to submit it multiple times with her maiden name and was unsuccessful. She finally gave up and told us (after the tax deadline) that since she was unable to get Federal or State to accept our taxes that we needed to take the packet and send it through the US Mail on our own. We had advised her that every single year we have done our taxes, we submitted with her hyphenated maiden/married name but she rudely replied that she could no longer help us and that we needed to send it in the mail the way it was prepared. It's no longer her problem or H&R Blocks problem - it's our problem. I was hoping with the amount that we paid, that this would have been taken care of and I would be confident that my taxes would be accepted. How can we fix this? Edit: August 8th. Finally heard back from state. There were 5 corrections but they fixed them and pushed it through. We still have not heard back on our Federal filing. Jason H.
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April 2022 by Christa Kaza
Our tax preparer was FANTASTIC! Virginia is Amazing! The whole staff was very friendly and helpful! We received confirmation before leaving the parking lot! Friendly, nice, quick & professional! Will be going back next year! Thank you .. all!!
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April 2022 by Courtney Siebring
I would have given a 1, but because of the care the manager of the Falcon, CO office took to make right a messy situation created by one of her employees, I have to reflect that in the score.
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April 2022 by Lisa McClure-Wright
My agent took a facetime call during our appointment. I understand family matters but she could of just said she would call her later instead of talking thru it. My agent also had several issues with transposing numbers. I realise it is an easy thing to do but again, I would think a little more care would be taken when doing someone elses taxes.
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March 2022 by Joe Saurina
Virginia Perritte took the time to make sure I understood everything, she went above and beyond. True professional and real service.
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March 2022 by Mary Feasel
Been having our taxes done here since moving to CO. Never disappointed with the service and the tax knowledge of Jennifer Burns.
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March 2022 by Moises Matute
Easy, painless, affordable. I've actually enjoyed doing my taxes at this office for years!
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February 2022 by Shea White
Love these people. Jennifer Burns is the best tax pro ever. Friendly staff and just a good place to get your taxes done. They are punctual with working with you and help you get back what you deserve. I highly recommend this place
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February 2022 by Marshall Guffy
I came in with two years worth of returns to file and Bea got both of them done in under an hour total. She was incredibly efficient as well as pleasant. Be sure to book an appointment with Bea, she’s great!
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February 2022 by Colleen Fischer
Beatrice Twiss has done an excellent job of getting my 2021 taxes done in a timely manner. She is always very friend and is up to date on the latest tax information. In fact, all the people at the H&R Block in Falcon, CO are very friendly and helpful.
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February 2022 by Alexander Ruiz Zamora
Marge is great! She’s helped me over and over again! She’s very professional and very polite. Best quality of service.
