-
March 2022 by Celeste Arner
Sarani was AMAZING! Answered all of our questions efficiently and she was So patient. Thank you!
-
September 2021 by Kenneth Raymond Moore
If you are a professional driver or need to use your phone for any professional reason -- STAY AWAY FROM CRICKET. The network only works in 3 places and even barely there. By far the worst coverage I have ever used.
-
July 2021 by RICARDO GUZMAN
Dayannara was very helpful kind and knowledgeable ty for your time and p.s don't forget to buy her lunch
-
July 2021 by Dianne Moore
Very kind and most helpful. It was very much appreciated
-
June 2021 by Cody McK-Nav
Francisco is a Customer Service MASTER. I am still amazed at how perfect my experience was today. He far exceeded my expectations.
-
March 2021 by Claudia Rodallegas
The 2 ladies there where very helpful and understanding with a problem I had of my service, even though the people for customer service where not being better at researching my issue and right away jumping the gun And not being professional I will give these 2 ladies 5 star for trying to make sense of it.
-
February 2021 by Jeff Rickstrew
After waiting 20 minutes on hold over the phone for Cricket Customer Care, then getting hung up on, I went to this Cricket store where Karen helped get my phone back on. I personally believe some of these outsourced reps in India harass the customers. The rep named Honey, turned my phone off despite it being paid 2 months in advance. But Karen at the physical store fixed everything. Thanks Karen!
-
December 2020 by Beth Lawler
Very helpful
-
November 2020 by Carlos Rivas
Need to Clean there cars inside because they are nest.
-
October 2020 by Kelly Graves
I needed a copy of my bill for proof of service, which I was trying to get in the mail that day. I was frustrated, since I found my local store was closed, which was not indicated on the Cricket website. I drove to this location, grateful there were no other customers at the time. Alan helped me right away. He asked me for my pin #, and when I gave him a blank look, he expertly led me through the process of setting one up (he knew all the screens without looking). There was another piece of info I thought I needed, and he was willing to go the extra mile to have it added for me. He was super courteous and knowledgeable. And I got to the post office right at 5:30!
-
August 2020 by Tracy Kast
Zero customer service. I walked in the 2 workers at the counter didn't even stop what they were doing just kept on talking...I waited and then told them I what I needed. Response was exactly "yeah we will help you in a minute". So I looked around while I waited. Long story short that was the only thing they ever said to me the whole time I was there. Never helped me or nothing, another couple walked in...I walked out. I will do my business elsewhere. Update I was the only customer in the store they were not helping other customers. So owner did not even check correct interaction. There were 2 ladies at the counter and 1 male in back no other customers...I don't have to check tapes I was standing right there. I was not greeted in any fashion in fact I had to ask for help. I was not impatient or rude at all. I have been in many stores (other cricket stores even) and never been the only customer and ignored. Had employees been helping other customer I would not be writing this review.
-
July 2020 by The Vigil Family of 6
She was rude and not helpful. She acted like I was interrupting her with her conversation with a co-worker. I would not shop there.
-
August 2019 by Amber Bravo
Worthless customer service! Manager hid in the back and refused to come out!
-
August 2019 by Gaven starbuck
No data bruh help please
-
February 2019 by Mellie Kenndy
Best store is on 92nd n federal
