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December 2023 by Cameron Martinez
Beware!!!Corporate policies that allow them to hold your items without ever applying payment towards balance!Update 2023Tried again to give them a chance and they ended up selling my items without clear notification or communication about payments. They start their policy overrides the state law, and this came from their district manager. So save yourselves the hassle and go somewhere else.
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November 2023 by Slay T
Luv coming here. Great prices! Always helpful. Always go out there way for costumers The new store looks way better to.
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November 2023 by Andrew Letizia
I didn’t even get a chance to walk in before An employee in a black jeep told me I had to move because she works there and it’s the last spot. I was really excited to pick up one of there TV’s and set of new power tools for a new job and office. i decided that’s not a place I will spend my hard earned dollars. I felt like a trespasser not a customer so I left with my head up without any argument or comments. I ended up picking up some used monitors and a nice lab top computer as shown in photo down the road!
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November 2023 by Genevieve Gutierrez
I've lived in the neighborhood for years and never thought about stepping into this place. The first day I walked in, I was greeted within a few steps of walking in the door. I saw the firearms and ended up buying one and putting another one on layaway. The ladies behind the counter had me laughing the entire time. 11 out of 10 would recommend to anyone who needed any help.
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November 2023 by Jeff Rickstrew
Internet and the sign on the door both say open from 10 am to 7 pm Mom to Sat. However, Saturday Oct. 21 the employees don't roll in until well after 10 am. I say 2 customers leave shortly after 10 because the front door was still locked
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September 2023 by Veronica Nln
First and foremost I’d just like to say how thankful I am that I no longer have to deal with this place. The staff is rude and unprofessional. You would think that after going in there for over a year and being respectful and friendly you’d be able to build some kind of professional relationship with the employees. The judgement that comes from them is like they’ve never been in a financial bind and do not understand what it’s like to need emergency cash. They lack accountability when making mistakes and take full advantage of the vulnerability some customers have when coming in. I hope to never need emergency cash again, but if I did, I would definitely chose another establishment.
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April 2023 by Mr MileHigh
Place is a joke! Low quality items, high prices and the fugly troll in charge of buying things has an even lower IQ and is higher than the prices!!! #stayofftheice #meth-is-bad-kids
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March 2023 by Tammy Garcia
One of most unprofessional business to buy items.did waste your time
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February 2023 by Devon Trujillo
They offered me $200 for a 22.4g gold chain. Ez pawn offered me $750! Donot go here. They buy your gold for under scrap metals worth and sell way too high.
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January 2023 by Laura Lizeth Castillo Ruiz
Good customer service and very friendly definitely coming back to buy more stuff!!
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January 2023 by Yesenia Sanchez
Giving this place one star is doing them a huge favor.. they don’t deserve any stars at all. Worst customer service EVER, short light skinned chick is a total SCAB!! And that’s only because I’m being nice. She’s a total C**t Bag!!!. Disgusting little pitiful attitude, all I could do was laugh at her little troll looking self! Go bk into your hole if you don’t know how to treat ppl! Being in customer service you would think you’d want to have pleasant ppl to interact with your customers, shame on the owners!!.
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August 2022 by Geovani Gutierrez
Love this place, always clean and organized. You walk in and it feels like family. I know when I come here and ask for help, I'm going to get it. If they can't help me here, they always point me in the right direction.
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July 2022 by Sandra Perez
Horrible customer service!! Went in on a Friday evening no one else was there but the two employees who didn't acknowledge when we came in too busy listening to the radio and laughing. When I asked about a price to an item he gave me an attitude acted like he didn't want to sell us anything.. Definitely don't recommend this place at all. And by all the other reviews they have im not the only one..
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July 2022 by LISALYNN
Avoid this place unless you don’t mind poor customer service as well as being ripped off. A few days ago I was short on cash so I decided to pawn a few items. I did not have a vehicle to use at the time so I chose to take my items to this place because it was the shortest walking distance for me. Big mistake. I took in brand new items, two of them were worth $60/each & the other one was worth $20. They gave me a total of $15, so $5/each. If it wasn’t for the fact that I needed the cash to do my laundry (which I had already loaded into washing machines at the laundromat before realizing I had forgotten my debit card) I would have taken my items & went elsewhere at another time. Yes, I know it’s a pawn shop and I wasn’t expecting to receive a small fortune but $15? Come on already! They obviously have no shame which I guess I should have expected after witnessing their pathetic, (more like lack of) customer service skills. This was my first & last time ever stepping foot in their store & I recommend to anyone looking to pawn things to go elsewhere!!
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April 2022 by Ivan Barraza
I came Here fresh out of work to see about pawning my 1960 omega seamaster watch that i paid a good amount for. Times get tough now and then. I asked if they could check the watch to see if it was 18kt gold. I was told that they don't go off by the gold that is just a watch and that's how they sell their watches. Made no sense. Then the lady helping me shows the watch to another lady that I assume is the manager. She looks at it and says " is not real". How can she know is not real I asked? She's been doing this for years they told me. Long story short, I bet because they saw me fresh out of work and dusty they didn't believe I would have a 1500 dollar watch on my wrist. I got no help only a "thank you" "have a nice day" .