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November 2023 by Hanna S.
Pharmacy is never open! tried to get antibiotics on a Friday, Saturday and Sunday and it said they were scheduled be open at 10am and everything was shut down.
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July 2023 by Jonathan M.
Went to store to buy dermatologist cotton gloves. There was 3 young female workers, a girl attended me, scanned the item and said it was 9.13$ I handed her two 5 dollar bills. She said her manager has to check all the bills. Her manager was taking a long time so I said I'll pay with card, she said she couldn't because she pressed a button for cash payments already. Manager came and said they were fake and accused me of making fake dollar bills. I asked how is it fake? She said, "because I know" I told her to explain how does she assume they're fake. She lift the bills up to the light and said , they don't have a face, they're suppose to have a face when you put light behind them. I gave her a $50 dollar bill and she said she wasn't gonna give me my bills back. We started arguing and then she threw my $50 on the counter and said she wasn't gonna sell me anything. I felt so humiliated in front of a lot of people in line. I got out and went to store next door and changed a bill for $5s and none of them had a face. I asked the man in the store to check them with the pen to verify they're real. Went back to Walgreens and showed the manager that 5 dollar bills don't have a face. She said she didn't cared and wasn't gonna give me money back. I called the 911, police showed up explained what happened , officer went inside got the supposedly fake money and verified that my money was real. Cop did a report brought me back my money and said that the manager does not want me in the store. I don't know if this girl (manager) treated me like this because I was talking in Spanish at first or because she wanted to go home already but that is not the way to treat a frequent custom and I think you guys should do something about it, because nobody even apologized. .
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December 2022 by Michelle S.
Worst pharmacy this side of town. Will need to change. This is the third time I have come in when the pharmacy is scheduled to be open and it's closed (no pharmacist, no tech, at lunch (at 2p?)... Thank goodness it's not life threatening meds! What do others do who urgently need their medication?
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December 2022 by Ray L.
Would give zero stars if possible, had an appointment this morning for covid vaccine and they waited to tell me until I spent money getting there that they didn't have it. Any professional human being would have called BARE MINIMUM 24 hours in advance, not waited for me to get there to tell me they couldn't honor my appointment. It's not like I was a walk in, I've had this appointment for at least a month and no one could be bothered to let me know?! Ridiculous. Walgreens, you have lost a very good customer and I hope you lose many more from this review!!!!
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December 2022 by Robert C.
Second Walgreens with horrifying customer service. I've had 2x prescriptions waiting a week there that were automatically filled. I had until tomorrow to pick them up, and it took a while to get to them because of the holidays and work. Went to pick them up at the drive thru and the pharmacist says I only have one. I tell her I have been getting texts, emails, and automated phone calls daily for the past week telling me they're ready. She SCREAMS at me that they're not responsible for those messages. I pull out my Walgreens app and check the status and sure enough, one of the prescriptions is cancelled. I say "they said I have until tomorrow to pick-" and she clasps her hands in front of her, rests her head on her hands as if she is begging the lord for strength and she SCREAMS "let me finish! You're not listening to me!" I back way off (not that I was escalating this at all except for just telling her I'd been told what I was told) and I say "okay, go ahead". She seethes with pure hatred for a moment and then tells me she can get that prescription done if I can just give her five minutes. I say great, and she fills it. Ultimately she did get it done and quickly, but she first had to rail at me because I had the audacity to say "we'll, I was told...". She started the transaction with "no - you only have one prescription" when she could have started by saying "the other one has an issue, I will fix it". Instead, I had to insist there was another and offer evidence of it which she ultimately told me is not her problem despite her being the person with the Walgreens logo on their shirt in this interaction. Done with all Walgreens. Heading to King Soopers. Hopefully when they tell me my prescription is ready it is not some cruel mind game that corporate is playing to pit their employees against customers, as this charming pharmacist implied Walgreens was doing tonight.
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September 2022 by Laura B.
f you need a prescription filled, DO NOT SEND IT TO THIS WALGREENS. I have been into the store 3 days in a row, multiple times a day to finally be told they do not have the prescription I need in stock. It took 3 days to be told that and they "guesstimate" that it will be ready tomorrow. On top of that, I made a purchase in store outside of the pharmacy, to have items I paid for left out of my bags. I called the store to tell them, they never apologized or offered a refund. They said I could return for the items. What a waste of gas money to have to return to the store for items i paid for. This Walgreens needs to be shut down because there is not a single employee working there that cares about their customers or someone in need of medicine. It's a shame. After I get my prescription.. I will never return to Walgreens again.
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December 2021 by Maria G.
Awful service, consistently inconsistent. Never can get ahold of the pharmacy and when they do answer, they hang up erratically because they can't tell whether they are on the phone or using the intercom. It's happened multiple times and it's wild how over complicated they make routine refills.
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August 2021 by Angelina O.
Good store, nice employees up front except when I went to get my first round of the vaccine (which I was pretty nervous about because I don't like needles), the pharmacist was rude and short and was talking down to a minor who was just confused. Seems like a bitter woman. Sad.
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July 2021 by Theq A.
jennifer the store manager helped me get my medication today because the incompetent male pharmacist (he's lucky i didn't get his name) told me that he can't give it to me even with a physical dr.note. i had to go through the hassle of calling my primary dr. for the last 3 days and she got all confused too. what a waste of everyone's time. i hope this won't happen to anyone it was so frustrating. but fortunately jennifer saved the day! thanks to her! give her a raise because she actually cares and has great customer service which is so rare nowadays.
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May 2021 by Melinda S.
Sitting in the drive through for the past 20 mins with no movement gave me plenty of time to post this disappointing review. This is a slow service pharmacy. Not just today. Whoever manages this unit could up their game
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February 2021 by Justin T.
Would personally love if I could leave zero stars for the sheer lack of customer service and respect that is shown at this location. I submitted an important picture order at 10:30am, even received the email that the pictures were ready around Noon. I show up to pick up my order at 1:30pm and after waiting 15 minutes for the manager herself to complete a conversation with another person - I am told that my pictures aren't ready, and that they ran out of paper prior to my order being submitted. All the lady had to say was "well someone was supposed to call you". I asked her how can we make this right as most of the pictures were to be used at a funeral - and nothing! She stared at me and said "yeah" and walked away! I've actually had quite a few problems at this location in the past 6 months but always figured they are just having a bad day and would let it roll off - but at what point is it okay to just not give a s*** about your job or customers anymore? If your too old to give a s*** about your job, then don't have one! It reflects poorly on the store as a whole when there's such a huge lack of customer service or even people skills in general. Very disappointed.
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September 2020 by Isabelle T.
If I could give this store no stars I would. My boyfriend and I had placed an order around 6pm for photo prints, before settling in for the night, we decided we would go pick them up. We arrived at 8pm, and left at 9:45pm, extremely unhappy for our poster prints. Kenzie, not only printed the first poster size incorrectly with a huge smear, the poster sizes are two different sizes due to her negligent cutting ability. extremely disappointed in the customer service, as well as the time in which we had to wait for our "hour prints" upon arriving, she had told us 5 minutes. we waited an hour, in which i assume the manager, explained we should continue to wait until she got off her break. HORRIBLE experience in general.
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June 2019 by iank720
Good neighborhood pharmacy
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February 2019 by Richard Florence
Super fast printing. Even poster sizes are done within a couple hours
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January 2019 by Randall Heskett
Almost every time that I have come there, Walgreens has screwed up my prescription order and I have had to come back to there two or three times. Today I had surgery and really needed to sleep. I discovered tonight that these incompetent people gave me double of one order and completely left out my most important prescription. This has happened over and over and over and over and over again. I am going to report them and stop going there.
