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November 2023 by Jeff Montgomery
Had to wait a long time to get any help when they were not very busy
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October 2023 by Corey Peterson
Always a fan of Ace Hardware. Typically this location has had any and everything I've needed since buying our home here in town and the staff are all super friendly and willing to lend a hand.
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September 2023 by Jeff Howell
Needed metal screws they to me straight to them 5 minutes I was happy and out the door.
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September 2023 by Lisa Beck
Always exceeds my expectations. Finding everything you need and helpful associates always nearby.
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August 2023 by Garrett Crabb
The store is decently organized. I come here instead of home depot all the time
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August 2023 by Amber Hackney
Friendly and helpful employees. Store is clean and organized.
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July 2023 by LoveBug
If it were possible I would have put no star at all. Tried using a voucher for $150 off and I had to go back twice to get the price right and then went home and before even opening my product I did the math and saw that even still I was paying $50 more then I should have been. So beyond frustrated with the situation I decide to return everything and get my money back. Boy oh boy what an experience there too ? went in went to the register and they refunded me went to my car did the math with all the receipts to make sure I got everything back… for the second time nope I had to go in again and get the rest of the money that they didn’t refund. I’ve never had issues with Ace this is really sad. If you are looking for equipment don’t come here. I’m not saying don’t go to Ace I’m simply saying don’t come to this one. They are thief’s. And the workers seem friendly enough at first but once you come back trying to fix and issue you see their true colors. This was a very disappointing experience.
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May 2023 by Demitria Farris
This ace is the place with UNHELPFUL hardware folks. Every time I walk in here I get funny looks and stares from staff not even a hello. I will walk down isles with workers and instead of asking if I need help they leave the isle. I am a 32 year old woman and this is my experience. Not the place to go for friendliness! Every time the commercial is now on I laugh because this place is the complete opposite of helpful. I feel unwelcomed shopping.
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April 2023 by Wendy H
Store is huge and employees are well informed and plenty of employees are willing to help and available.
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March 2023 by Cameron Kittel
The employees are very helpful and very kind and friendly.
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March 2023 by Cindy Hammack
I love my Ace Hardware. Sure, it may be a little pricey on some stuff, but their customer service is the best. I'll buy that.When was the last time you went to a Lowe's or Home Depot and needed help from an employee. How long did you stay waiting before you said, "Forget it, I'm out?The people at my Ace Hardware walk between the aisles just looking for someone who looks like they need help. And the employees know all of the departments. If they, for some reason, can't help, they will find the most knowledgeable person there, and that person will likety-split take care of you.
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March 2023 by Robert Morris
Prices aren't great and staff seemed very unhappy that I asked for an item location but they had what I needed.
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February 2023 by colt pier
I walked in today and had to walk around a ace employee that was blocking the entry. Walked past him without any acknowledgement at all so I began wandering the store looking for zipties. I finally gave up and went to the front desk where I found 4 employees just standing there talking with no customers around. I asked an associate where the zip ties were and instead of showing me he just told me they are somewhere down aisle 23. I went back down to that aisle and couldn't find them so I walked out. I will definitely not be going back to this ace hardware. I really hope the owners get their employees to have a little customer service. I need to mention I was 1 of 3 people in the entire store.
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February 2023 by Jared McNichol
I politely suggest adjusting your hours or closes doors at 6:50pm. I live in a small town and thought showing up 5min before closing time when I know what I need was acceptable, but doors where locked 6:53 and drawers being counted. What happened to the ACE hardware that accepted the guy 6:59 even thought he knew it was going to take an extra 30mins? The staff is kind and polite. Not sure the management is running the store right. I took my business elsewhere.
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February 2023 by Heather Sewczak
Customer service is always friendly!
