American Furniture Warehouse, located on the Southeast side of I-25 and HWY 119 in Firestone and Longmont, offers a large and well-organized showroom with over 176,000 square feet of furniture for every room inside and outside. The store provides convenient amenities such as rental trucks for do-it-yourself delivery, wheelchairs and electric scooters for guests with disabilities, and accessible elevators and escalators. Customers appreciate the friendly and knowledgeable staff who help with finding the right furniture, whether in the showroom or during the delivery process. The showroom is clean, organized, and features a variety of options, making shopping enjoyable and hassle-free. Delivery personnel are praised for being polite, efficient, and careful, often assembling furniture on-site and ensuring everything works properly. The staff's helpfulness and kindness are frequently highlighted, with many customers returning to purchase additional items. However, some mention that getting through to customer service can be challenging due to long hold times, though once connected, staff are professional and friendly. Overall, American Furniture Warehouse is highly recommended for its wide selection, helpful staff, and reliable delivery service.
