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February 2024 by Dan R.
I went in because I needed wiper blades. They don't have a reference book anymore for customers to look up the part number. You have to scan a QR code and look it up online. That whole area is a dead zone for my cell service and if they have wifi, it wasn't working. No Internet, so I had to get in line to have an employee look it up. He gave me the wrong information and sent me home with blades that don't fit. Now I have to make another hour long round trip drive plus the cost of a few gallons of gas to return them and then go buy blades somewhere else because I'll never give this store a dime of my money again.
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February 2024 by Stephanie Quinlan
I went into the Auto Zone in Firestone to see if I needed a new battery. Jeremiah was very helpful. He tested my old battery and I did need a new one. He stayed after his shift to put in my new battery . He went above and beyond! I appreciate his willingness to help me out very much!
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January 2024 by DaveyB Breedlove
The store manager Jeremiah went above and beyond to install a difficult battery. He won my business.
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January 2024 by davey breedlove
The store manager Jeremiah went above and beyond to install a difficult battery. He won my business. Top notch customer service.
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January 2024 by Benjamin Rehberg
Davene was the best, she was very helpful and very fun to talk to! The Longmont AutoZone messed up the battery size and Davene solved the issue for us! Not only did she help us exchange for the correct size, she also made sure we had the warranty filled out properly! Best experience at AutoZone to date!
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January 2024 by Ethan Cooper
Asked to speak to manager, Jeremiah knew what he was doing and helped me find what I needed. Staff was also friendly.
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December 2023 by Daphne Hansen
I called to get some lug nuts and the guy said they didn’t have them but they could get them transferred from another store and they’d be there by the afternoon tomorrow. I came in on my lunch break they only had 3of5 and told me to come back. I came in after work and they still only had 3 so I asked if we could still get the other 2 transferred and he told me that they don’t do that. Uh yeah you do, that’s how got the other 3. I was tired of wasting my time and told them to just keep the parts. Was able to get them for $20 cheaper elsewhere. Don’t choose autozone.
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December 2023 by Dave Sutton
Your website is terrible. I am searching for prices on batteries and it runs me in circles. Who ever created this web page needs to be fired
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December 2023 by Raymond Menard
Very good experience ,realy good customer service
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November 2023 by mike ducker
Jerimah awesome guy put two batteries in my diesel truck. You are so friendly.Thanks so muchMike
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October 2023 by Hudson Ratzlaff
Shannon and Ryan were SO helpful with getting my battery swapped out. Super knowledgeable and felt very cared for. I took my mom with me and Ryan held the door open for her every single time. Above and beyond customer service.
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October 2023 by jayme peitsmeyer
I found Shell Rotella t5 15w40 adtertised at tractor supply for $44.99 in stock at the Longmont location via 5 minutes away. I called the Firestone Autozone to ask if they would price match. I was put on hold and when the parts associate came back told they would match the price. Autozone was advertised at $66.99z Drove to the store, grabbed my oil, filter and few odds and ends. When I got up to check out told the associate I found it for that price here is their website to prove it. The store manager interrupts me and says I will stop you right there we, we do not price match only our part store competitors only. I even explained that I called first and they said they match it. He said he would meet me half way there and that is it. If I did not like it I could go and get the oil from someone else. I have bought a lot of parts from this Storein the past, not no more. I will definitely take my money somewhere else. Not the parts associates fault, they tried to help.
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October 2023 by Samuel Chavez
Online it says the part is in stock at this store. I went in to the store and asked for the part with the part number they still could not find it. They said they ordered the part and it would be there later in the day. They did not order the part and wasted my time waiting because they are wildly incompetent. Absolutely wild.
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October 2023 by Enrique Barrera
Came in looking for a part. Was greeted and helped right way by Mike V, Miguel, and Alan. They were able to help me find the part and was out the door 20 minutes later.
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September 2023 by Amber Morgan
Everyone here is very helpful! Special shoutout to Jeremiah for going above and beyond! :)
