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December 2023 by Tau Jeppesen
Matthew and crew were friendly and helpful even though I showed up not far from closing time. They expertly fixed a leaking bead on my spare tire, and for a reasonable price. Couldn’t have asked for more. Thanks guys!
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December 2023 by Nancy Oropeza
I had a great experience at this location. The manager William was very knowledgeable and helpful, it was almost closing time, I wasn’t sure what was going on with my battery and he went out of his way to make sure my car got taken care of. Will definitely be coming back here!
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November 2023 by Diane Gronseth
I used Big O Firestone before and after the present management. I was worried about going there for the extensive work my car needed because I was not happy with the prior work under the previous management. But, they are close, so I went and spoke to Will, the new manager. I found out that management had changed recently and we went ahead with the work. Will and his team did an excellent job, even solving an electrical issue that every shop that had worked on my car before seemed puzzled by so they told me to ignore it. Will and his team seemed to put their hearts and souls into solving the problem and had the level of technical competence to do so. They did excellent work and treated me very well. I’ll definitely continue to take my car there as long as I live in Colorado.
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November 2023 by Justin Orendorff
Took my brand new never been serviced as it only has 5,900 miles on it 2023 Tesla MYLR with the premium 20” Gemini rims here for my first and simple tire rotation. Not sure what they used to take the caps off but looks like they pried them off with a screw driver and scratched and chipped the paint off my rims. This is flat out gross negligence. And of course I’m positive nothing can or will be done about this. But hey at least it is as free right.Service: Tire rotations
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November 2023 by Whitney Amacree
When I needed tires same day (and on a snow day nevertheless) they were able to get me in, for a price in my budget, and taken care of. The lobby was clean, and client interactions from the whole team seemed pleasant with everyone I saw. Will was super courteous and straightforward. They made recommendations on my car’s needs but I never felt like I was just being up-charged. I don’t even live near this location (an hour away) but this will continue to be my go-to for tires and alignment.Services: Tires
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November 2023 by Rusty S.
I went there to get tires and only had a 1500 dollar limit. I talked to a guy named Tom he was great until he found out I wasn't going to get the more expensive tires he completely lost interest in helping me and answering my questions in a matter that I understood he treated me like I was a idiot. Then he really got distant when I couldn't afford the brake job that he said I needed which I know for a fact I didn't need brakes because I just had my mechanic install them a week prior. Dont go there if you do don't deal with Tom
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November 2023 by Richard B.
I needed a tire patchd as i ran over a nail and Tyler and his team handled it very quickly with no issues. Thanks!
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October 2023 by Sarah Patrick
Tyler was great! He was very personable and went above and beyond. We had a flat in our camper tire and got to the store 30 minutes before closing. He was able to find a way to fit us in and get our tire repaired right away. We would highly recommend Big O Tires as a result of how well we were treated by Tyler ?Service: Tires
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October 2023 by Heidi Strange
Tyler was extremely helpful on the phone with selecting the right tires and getting appointment set up… the waiting room was extremely clean & I was greeted right when walked in the door. At checkout William & Matt were extremely polite and speedy and thorough!!Service: Tires
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September 2023 by J Sam
Stay away from this place! They just want your money. Salesman told me my one tire was unrepairable and I needed to buy all new 4 tires. He quoted me the cheapest brand tire at $188 per tire with the invoice total of $1,000. Never buy their tires because simple tires online has a 30% off on all tires if you sign up for alerts. An additional 10% for us military! After doing research online, I came across BK Tire off HWY 52 like approx 10 mins away from this location.They confirmed that my tire was repairable. Best decision l've made!!!!
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September 2023 by Cameron Hoglan
I just took my car in here to get my new tires mounted, balanced and aligned. I did not buy tires here. I bought tires online. Overall, I would say they did an excellent job. The ride quality on my 98 Malibu was massively improved with the new tires.
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September 2023 by Logan Mcpheeters
These guys were great!! In and out in 45 min on a Sunday! They even cleaned the green goop my brother stuck in it. Hope you all keep having a great day!!!
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September 2023 by Fay Banister
We were greeted by Will who was extremely helpful. He helped us with our issue of smelling oil burning. This was the start of our week long vacation in Colorado. He was able to locate the issue and had his guys clean up the overflow from our last oil change. (day before we left) He was so generous and handled the issue with a GREAT VALUE for the issue. He even directed us to a local coffee shop where we had a cup of java while we waited. I would highly recommend this shop (Will particularly) after a bad start to our vacation that he made great. Thank you WillServices: General repairs & maintenance
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September 2023 by Kimberly T.
I was told my tire was not repairable. And they wanted to change all 4 tires on a car with 5500 miles on it because they did not the correct tire. I went to another shop who repaired the tire fine.
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September 2023 by Cathy Samaniego Martin
Brought in my car to get serviced and had to bring it back 3 times to get fixed. Many mixed messages, did not meet schedule times, lots of excuses. When I finally left with my vehicle I couldn't even turn the steering wheel. After 2 mechanics came to look, they forgot to put in steering fluid after getting it flushed. I waited another hour for them to get the product. Unfortunately I would not recommend this place for others. Save your well earned money and time. Horrible service. The employees were kind but too late for the apologies.