-
January 2026 by Charles Henry
I drove 16 miles to avoid the firestone thats 1 mine away from my house because I had such a bad experience at that one. This firestone in firestone blew my socks off, they were awesome, extremely helpful, got the job done quickly, communicated every step of the way from confirming appointment to completion. You should probably have this store manager mentor your other store managers!
-
January 2026 by Mallorie Davenport
They did a great job! Everything done in a timely manner, great service!!!
-
January 2026 by Pure Insanity
Got new tires. Service was great
-
January 2026 by Barret Bukauskas
They had a large hole in my tire repaired in under an hour for no charge. I hadn't even purchased the tires originally through Firestone.
-
January 2026 by Brandon Williams
Very trustworthy auto shop. Chance is really easy to work with and communicates good with what really needs to be done.
-
January 2026 by Christina M Furister
This review is long overdue. I had been having so many issues with the Firestone in Longmont, unable to complete services they set appointments for, lack of communication, poor customer service. The team at the Frederick location got me in lars minute, completed the service Longmont was failing to do, and made the price right for me. I think I don't mind driving to Frederick for that kind of service!
-
January 2026 by Molly Rushing
Great help and service from Mr. Stuart Lesnick. Thank you!
-
January 2026 by PacmanStar 808
Chance was super helpful and got all of my issues fixed! Im usually super worried about mechanics quoting me ridiculous things that I know are alright but he got me straight and got me back on the road ASAP! Will definitely be coming here again!
-
December 2025 by Ariana Eklund
Fast and efficient crew.
-
December 2025 by Abraham Rodriguez
Awesome
-
December 2025 by Jacob king
Fast service and customer service is always on top.
-
December 2025 by Beau Forte
I wasted my time to come to this location 30 minutes from my house because all other Firestone locations have been poor. This one is now added to the list as I came down to get my stuck lift gate checked and they did not look at my liftgate at all when that was something they stated they could look at and fix. What added fuel to the fire of not fixing my liftgate or even looking at it was the fact that their rep Stu Lesnick was swearing in front of multiple customers just because of the computer systems switching and frustrating him. He was obviously unable to emotionally regulate himself while on the job and he also got snappy with another coworker for no reason at all. Very unprofessional and he is a large reason why I will only come back for my free tire rotations and will not spend another cent unless this is rectified. I am tired of getting burned by Firestone. I will find a local shop and pay more for that.
Edit: had another poor experience today after I had been reached out to about this situation. I let it blow past but fool me twice, shame on me. I will spend 100s to go get disrespected elsewhere 😅
-
December 2025 by Tessa Coonrod
Squeezed me in for tire repair immediately despite it being a holiday!
-
December 2025 by John Morris
The team at Firestone Complete Auto Care in Firestone are awesome. They got me taken care of in a very timely manner when I needed a cooling system repair on one of my coolant hoses on my vehicle after a lower coolant hose failed causing a massive coolant leak. Chance the service advisor made sure that my vehicle received the proper services necessary to address the coolant leak as well as demonstrating way beyond excellent level of customer service.
-
December 2025 by Jessica Sanchez
Every time I come for tire pressure they always are willing to help me out
