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December 2023 by Julia Macready
My car barely rolled into their parking lot this morning and it couldn't have been anywhere better! I can't say enough about Garrett to explain his kindness, understanding and helpfulness! They got me fixed up and back on the road. All I can say is thank you so very much for everything.
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December 2023 by Miri Roberts
Garrett is an incredible human being, and restored my faith in humanity! Thank you for going above and beyond the call of duty to help my sister and I today. Her car literally broke down in the parking lot of this place, and I’m so grateful for that because we couldn’t have been helped by a better person.
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December 2023 by Jesus
Our experience whit Firestone tires was great we buy tires for two cars Tahoe and Honda odyssey they are good tires and the service excellent Stuart Lesnick and the rest of the crew they did a really good job the tires work really good in the snow thanks Firestone
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December 2023 by Jeanette Wermers
We got a piece of metal in our tire on our way out of Denver headed to home to SD and we stopped at this Firestone in Firestone and Garrett was SO helpful!!! He was shorthanded and needing to close the shop but he took the time to look at our tire, tell us our options and then took the time to call other Firestone locations to see who had what we needed so we weren’t on the road more than we needed to be until we could get fixed! Garrett restored our faith in great customer service!! Thank you SO much!!
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November 2023 by brooke perez
Jason the store manager went above and beyond to not only help me but get my car repaired in record time. The entire store is run amazingly and incredibly helpful. They are kind, compassionate and seem to truly care. This is hard to find!
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November 2023 by Tanci Simon
Jason was awesome. I went in tonight, at 5 pm, with a blown tire. He was getting ready to leave for the night, but stayed and replaced my tire for me. Great customer service sir.
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November 2023 by Sherri Baldonado
Absolutely awesome! I had a dealer cancel on my tires, which were ordered a week and a half before. Went to Firestone, can get them for me tomorrow...before I have to head to the snowy south!
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October 2023 by David E
They get 3 stars because of past experiences with them. If I was going from my most recent experience it be be 0 stars if I could give that.Yesterday I called to make an appointment for my company vehicle. Normally when I call they give me days and times that are available. I guess they must've been wide open because Stu, who answered the phone, asked when I wanted to do it. And he asked with attitude. I said Wednesday. He then asked what time. My phone cut out for a second and I didn't catch what he said so I said "what"? He yelled "WHAT TIME?!". I told him he had a bad attitude and I'd be calling someone else.I won't be going to firestone in firestone again. You don't treat anyone like that, let alone your customers.
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September 2023 by Sam L.
Place is a wreck. Terrible management, placed on hold for 20 min, call back just to be put on hold again. Don't take pride in their work, or care for customer vehicles. Don't go here or even bother trying to call.
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September 2023 by Brianne Hoese
Arrived at 6:25 pm as the website says open until 7 pm and was refused service. I had an unexpected nail in my tire and now I have to wait until the morning to get it fixed. I’ll definitely be going else where in the morning. There are so many choices out in this area. This place won’t be my choice going forward.
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September 2023 by Ron Rounds Jr
Can't lie for what it's worth I've had better experience with Walmart and cheaper. after spending $1,200 for tires that were on sale ??♂️ they were put on the same day which was awesome but was not able to do an alignment check due to being understaffed ?♂️ but at least you would think they would clean all the grease off of the tires and rims to return the vehicle back to the customer looking nice and clean after that expense but oh well try to reschedule an alignment when it was time for me to get my alignment they had to reschedule again because they had six employees call in to me that's extraordinary. Fast forward to today to drop off another vehicle that we've been waiting for them to get tires in that was supposed to be done on Tuesday it is now Thursday an appointment was set for 9:30 but they didn't get the car in till late and again was not able to do an alignment have to reschedule for that car. at that time I found out that my truck is not getting an alignment there because it won't fit on their rack nobody communicated that with me so not happy with the communication service and think that they're definitely understaffed. Honestly can't say that I fully recommend going thereService: Tires
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August 2023 by Ash (Ash_is___)
I first came to Firestone in Firestone, CO to get a second opinion after an inspection with Toyota. Jason and his team not only completed a full inspection on my Sequoia, he took the time to bring me back while it was lifted and physically showed me all the parts of the car Toyota claimed we’re in severe disrepair. Spoiler alert: my car was fine. Since that first appointment I have returned to have the sway bar replaced and are having the shocks and struts replaced today. (She’s an elder car) Overall I’m very happy with my experiences and would recommend this place to anyone in need of vehicle maintenance.Services: Steering & suspension repair
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August 2023 by Carol Gavin
8/7/23. Went to the Firestone ,Colorado Store. My appt was at 9am. Wanted oil change and brake inspection done. I was told 1 hr for job. Took 2 1/2 hours to do. This is Unacceptable Service . Saw the Technician walking around and not doing anything to my car. I went back into store at 10:15 to check on why it was taking so long to do. At that time, I was told that my car needed others things done. Keep in mind, that they haven't even done Oil Change yet. It shouldn't take this long to do an Oil change and Brake Inspection, regardless of what is recommended. I am very disappointed in there services at that location. I will not be going back there. ☹️
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July 2023 by Caitlin Sebern
We had a flat and Stanley and Juan helped us out at this location. They were the best! They had us back up and running in no time.
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July 2023 by Angel Luevano
I was desperate and needed help with a flat! I went to other “tire shops” near and was left unattended. As soon as I came here STANLEY took care of us and Juan. I HIGHLY RECOMMEND THIS PLACE. 100 percent overall!
