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“I had a project that was running super late. The assistant manager Nate help me find a specialty wrench in the tool section in a hurry towards the end of the night.”
“Perfect if you need to go inside just go around the back they are under construction expanding right now! The guys inside were great and helped get the connection I needed”
“This place is great for people who love their pet they have an awesome selection for dog and cat food decent priced also and a lot of treats and toys I love it here”
“As a hometown hardware store, they have 90-95% on what I need for home repairs and projects and the ACE Rewards program has saved me a bunch of money over the years. My one wish is that they had more of a lumberyard for wood supply. Also have to pay attention to prices, some items cost more than at the big box stores; I write it off as paying for the convenience of having it within a half mile of my house.”
“We were on our way to Home Depot for some 6x6s for landscape use when we passed by this place and decided to stop in instead, very glad we did! They guys working were very kind and helpful and the price ended up being about 20% less than we would’ve paid at the big stores. Highly recommend!”
“Highly recommend this place
I spent months looking everywhere for interior doors and trim that were good quality but still affordable. I came across this place on a random Google search and I'm so glad I did.
Everyone I interacted with were great. Nathan was helpful with picking a stain, Jason was great delivering our order, and Cody.... I don't know what I would have done without Cody.
I don't know anything about doors, trim or woodworking in general. Cody spent months with me, helping me learn about the products, working within my budget, and found a great deal for me. The product and the price were far better than I could find anywhere else. He was incredibly patient, very knowledgeable, and so kind. He's also gone above and beyond to help me find contractors for my project.
Thank you to everyone at County Line Lumber.”
“Look, I'm happy to have Airgas so close to home. Getting liquid nitrogen is easy and I get back home before my kiln is up to temperature. More importantly, the staff here is great. They always have been and I appreciate that as much as the location. I've been in at the last minute on a Friday and they helped me out and were as courteous then as they are at any other time.”
“Brian Wilcox went above and beyond for my son-in-law today. Made sure we got the right bathtub and surround at the right price. He even helped to find a cart to help load it. It was very refreshing to have such wonderful help. Thank you again!”
“Horrible customer service. They dont adhere to their own guidlines or company policys.
Update: After talking with customer service and the store managers they honored what customer service stated. It took a few conversations but they were reasonable.”
“I had a great experience with Ferguson last week. Before my water heater broke, I had basically zero experience with sourcing parts locally. I called around everywhere; Ferguson answered the phone and was able to help me out and provide guidance when I needed it. When I got there to pick up, the employees were super nice and very helpful again. Overall, this is the experience I expect when buying something expensive. I’m happy to give them my money and will come back again to do business with them.”
“Linda, in the tool rental center, went above and beyond to help fix a rental issue. I had issues with a dump trailer and a tractor that was rented together and she was able to make it right. Top notch customer service and very knowledgeable. It turned a challenging experience into a positive one. Thank you Linda!”
“we stopped in to replace a special bulb..we were unable to find it and qere waiting for the light specualist to assist us when T-Roy approached and asked if we needed help (which is always lovely!). He helped us find what we needed and explained its features! great customer service!!! we were so appreciative.”
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“Got assistance from a guy that was already working on something. 6m washer. He got his caliper out and measured it. Thank God Ace still hires competent people.”