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“I had a project that was running super late. The assistant manager Nate help me find a specialty wrench in the tool section in a hurry towards the end of the night.”
“As a hometown hardware store, they have 90-95% on what I need for home repairs and projects and the ACE Rewards program has saved me a bunch of money over the years. My one wish is that they had more of a lumberyard for wood supply. Also have to pay attention to prices, some items cost more than at the big box stores; I write it off as paying for the convenience of having it within a half mile of my house.”
“The whole visit was great. Took like 2 hours while we troubleshot getting two new keys cut and working. I appreciate the time and effort to get my stuff taken care of.”
“This place is great for people who love their pet they have an awesome selection for dog and cat food decent priced also and a lot of treats and toys I love it here”
8AM - 12PM
4047 NE County Line Rd, Erie
Hardware Stores
“10 out of 5 stars ?Hands down best customer service I've ever received.First off, I was so excited to find out after 6 years of living here, we have a hardware store in town! What!?We came across this place looking for lumber to custom finish our mudroom. Kirk greeted us when we walked in and helped us find every single thing we needed, along with so much informative knowledge. Kirk really set us up for success and taught me so much! My project went smoothly thank you to him.Prices are incredible. I'm so excited to have stumbled upon this place!”
“Very helpful and walked me though the process as a first time customer. I was nervous due to some of the other reviews but it was easy and delivery was very reasonable.”
“Look, I'm happy to have Airgas so close to home. Getting liquid nitrogen is easy and I get back home before my kiln is up to temperature. More importantly, the staff here is great. They always have been and I appreciate that as much as the location. I've been in at the last minute on a Friday and they helped me out and were as courteous then as they are at any other time.”
“Brian Wilcox went above and beyond for my son-in-law today. Made sure we got the right bathtub and surround at the right price. He even helped to find a cart to help load it. It was very refreshing to have such wonderful help. Thank you again!”
“Horrible customer service. They dont adhere to their own guidlines or company policys.
Update: After talking with customer service and the store managers they honored what customer service stated. It took a few conversations but they were reasonable.”
“I had a great experience with Ferguson last week. Before my water heater broke, I had basically zero experience with sourcing parts locally. I called around everywhere; Ferguson answered the phone and was able to help me out and provide guidance when I needed it. When I got there to pick up, the employees were super nice and very helpful again. Overall, this is the experience I expect when buying something expensive. I’m happy to give them my money and will come back again to do business with them.”
6AM - 9PM
16420 Washington St, Thornton
Hardware Stores
“Linda, in the tool rental center, went above and beyond to help fix a rental issue. I had issues with a dump trailer and a tractor that was rented together and she was able to make it right. Top notch customer service and very knowledgeable. It turned a challenging experience into a positive one. Thank you Linda!”
“Its always fun yo shop at home depot! And even better during holidays! I picked up a beautiful holiday plant on top of my shopping needs! This particular store was clean and organized.”
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“What could have been a total mishap turned out to be a total save on expectation and time on an appointment that I could have been late for. Getting a tape measure quickly -that was on a locked hanger- could have costed me valuable time to hunt down an employee....but there she was offering to help. And help she did. Not only did she help, but she took off that pesky plastic protector that takes a minute to get off.”