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February 2024 by Barbara Snavely
I rented their truck. The whole process was easy
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February 2024 by MATT HAMMERLY
Customer service was below my expectations. My card would not read due to the damaged strip, so I asked the lady to allow me to go to the car and get my other card and was told they would put the items back in store. Yes it's 901 pm I get that but I won't be back to this store again.
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December 2023 by Don Carpenter
Had what I needed.
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December 2023 by Preston Spahn
Make sure you open whatever you buy to make sure it's not a ripped apart return. Twice now I've bought something only to get it home and see it's been destroyed by someone.
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December 2023 by caliph7
Very professional ?
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October 2023 by Caitlyn Weiss
Always a great store, very helpful associates, and the store is always (Home Depot level) clean?
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October 2023 by Mr. GBC
Went there to have some paint colors matched. Took them home, and they weren't a match even though I provided excellent samples in a format that they recommended. Then, when I tried to return them for a refund, they wouldn't let me return them for a refund. They pointed to a notice on the label on top of the paint cans that said they were non-refundable. The nerve of Home Depot. They made the mistakes, and their policy apparently is they have no responsibility for the errors they create. Shameful. Beware and be aware.
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October 2023 by Jessica E. Delgado
I have to say the BEST EXPERIENCE EVER! This Home Depot is amazing! Eddie in flooring was hands down the best staff member this store has! Eddie, you really helped my Aunt Nancy greatly with her turf project! Kudos to you! Wonderful people like you still exist!
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September 2023 by Sherrlyn F.
Brian Wilcox went above and beyond for my son-in-law today. Made sure we got the right bathtub and surround at the right price. He even helped to find a cart to help load it. It was very refreshing to have such wonderful help. Thank you again!
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August 2023 by Jacob S.
My girlfriend and I are having a home built and needed help choosing appliances. Diane Ralston was thorough and so sweet to us assisting us in this process. If you need help, go see Diane she is incredible. THANK YOU DIANE for making our day.
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August 2023 by Amy Frederick
I agree with others, this store is TRASH! We ordered a snowblower online, went to pick it up and were shocked that they actually believed someone would accept the box that was torn all apart. This store is never cleaned up, there is shipments in most aisles and it is impossible to get around safely. One night we pretty much got stuck in one area because of the tall ladders and the way they blocked off a section. It is ridiculous. They better hope there's never an emergency and that customers need to get out in a hurry. It's a lawsuit waiting to happen. OSHA needs to be called and so does consumer affairs, it's that bad. I am done with this location despite it being 5 minutes from my house, I will go to Lowes in Longmont or if I really have to use HD, I will go to the one on Highway 7.
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August 2023 by BrandonD Davis
Reserved a trailer to find out that all of their trailers were broken and needed repair. Was told that I shouldn’t have been able to reserve online. Wasted about 3 hours of my day and ruined my plans for the weekend. Nice gentlemen that helped me at the desk offered a truck rental instead but it wouldn’t have worked for the job. No real resolution to the issue other than trying another rental location. Moral of the story call for a reservation instead of trusting online reservation.
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August 2023 by Brian Ginther
I have had good and bad customer service at Home Depot in the past for today the people in customer service at the Firestone Home Depot and the store manager were exceptional today. Best customer service ever.
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August 2023 by Patrick Pellegrino
convenient location but inventory is always off, staff not helpful with locating products. Seems employees are here for a job and don’t have a background in construction, makes it difficult
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July 2023 by Andres Alvarez
The guy at the paint department was rude and seemed to have an issue with my friend race (Latino) we come to but 4 gallons of paint and some brushes and rollers but he seemed irritated when we asked him to make few colors
