H&R Block, a renowned tax preparation service, has received mixed reviews from its customers. While some have had positive experiences, others have expressed concerns. Customers have praised the accommodating staff, such as Aaron Necessary and Stephen Connacher, who went above and beyond to assist them during the busy tax season. They were flexible, made coffee, and ensured the customers' returns were completed efficiently within an hour. However, some customers have expressed uncertainty about the staff's knowledge, describing the service as more of a "fast food" tax experience. Additionally, one customer mentioned not feeling very confident in the service provided. On the other hand, a customer had a wonderful experience with Maria P., who provided excellent advice, prepared the taxes wonderfully, and was honest and upfront. Another customer, a long-time user of H&R Block, appreciated the cash advance service and the respectful treatment they received from the staff, who were able to accommodate them despite a location change. Overall, H&R Block's services seem to vary, with some customers finding the staff accommodating and helpful, while others have expressed concerns about the depth of knowledge and the quality of the service.
I'm not super confident. I didn't get the impression they knew much more than I did. More of a 'fast food' tax service
April 2022
You have always been trustworthy and efficient and get our return dine in a timely manner
March 2022
I would really like Maria P again. She was incredible. She gave me advice, prepared my taxes wonderfully, and was completely honest and upfront about everything. Thank you for making tax time so easy!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
