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November 2023 by Gene Hofstetter
Stopped to check tire pressure. While waiting I caused to get an oil change scheduled. While on hold I accidently disconnected the call. Before I could redial a tech came out to my car and asked if I was the one that called in? Woe! How did he know it was me? Great service! Oil change next Wednesday!
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September 2023 by kelly montano
If I could give them 100 stars I would! Never been to anyplace to have a repair on my car that they cared. So friendly! The young lady that works there is Super Nice
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September 2023 by Alyssa Scott
Favorite Les Schwab by far. Travis was extremely helpful and knowledgeable with what tires we wanted/needed for our Ford Tremor. We got new tires, didn’t like the look on the truck, he recommended another set and we came in the next day for a quick swap out. Very helpful location.
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September 2023 by Lyza W.
I had a flat tire and read the reviews on Google and they had high ratings on there. So I went in and service was great. The staff was friendly. They were able to patch up my tire and replace it back free of charge! Sorry for those who had a bad experience, but they had good reviews on Google and for their service today I'm giving them 5 stars. No hassle and smooth experience. I would definitely go to them again, if I ever (knock on wood) have problems with my tire(s) again. Thanks guys!
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September 2023 by M. Travis
Exceptional Service from Chris B at Les Schwab Tire Firestone!I cannot say enough good things about the exceptional service I've received from Chris B at Les Schwab Tire Firestone. Chris consistently goes above and beyond for me, and I am beyond grateful for his dedication and professionalism.One of the things that truly sets Chris apart is his willingness to take the time to explain everything to me. As someone with limited knowledge about automotive issues, I've often felt overwhelmed when bringing my vehicles in for service. However, Chris never judges me for my lack of knowledge. Instead, he patiently walks me through the necessary repairs, making sure I understand every step of the process. His friendly demeanor and willingness to educate customers are truly commendable.What's even more impressive is that Chris does all of this with a smile on his face. His positive attitude and genuine passion for his work shine through in every interaction. It's clear that he takes pride in providing top-notch service to his customers.I hope Chris's boss or corporate team sees this review because they should know just how valuable of an employee he is. Chris B is a true asset to Les Schwab Tire Firestone, and I couldn't be more appreciative of the excellent care he consistently provides for me and my vehicles.Thank you, Chris, for always going the extra mile and taking care of your customers. I'll continue to bring my vehicles to Les Schwab Tire Firestone because of you and the outstanding service you provide. Keep up the fantastic work!
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September 2023 by Nicole Fehr
On my way to a celebration of life while driving down hwy 119 there was a whole box of nails all over the road. Of course when I am running late, have all the food for the celebration I get a nail in the tire. I pulled into this les schwab and this wonderful guy named Zac came out. I told him the situation and he took my keys and had me in and out within 15 minutes. This guy saved me today and I can’t thank Zac and les Schwab enough for being so kind, caring and fast! I will forever be coming to this location and I can’t recommend Zac and this les schwab enough!!
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August 2023 by Angie Santillan
I came in to Les Schwab because it was the closest tire shop. I was expecting a long wait and at the end pay a high bill . This was not the case I did not wait too long and the gentleman who was helping me understood me when explaining what was wrong with my tire also ended up not paying anything, what was wrong with my tire was a really simple fix It was a really great experience. I will now be choosing Les Schwab from now on. Thank you Firestone Les Schwab!! You guys are great and awesome!!
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July 2023 by John Hughes
Took in a 10 inch wagon tire that needed replaced. They are unable to obtain a tire that will fit the wheel. Les Schwab searched for a solution and sent me th Harbor Freight. Great service!
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July 2023 by Jeremy Beumer
Took my truck in for an alignment and was told there was too much play in the upper control arm and it needed to be replaced to properly do the alignment. Problem is, the control arm was brand new! Took it to another shop and they did the alignment with out an issue. They were just trying to scam me out of $500. Beware.
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June 2023 by Jamin Mayer (Parker Tree Service)
Between my personal and business needs, I've been taking my vehicles to Les Schwab for a few years now (both in Longmont and this Firestone location). They have met and exceeded my expectations with good service.
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June 2023 by Robert Cherini Cherini
Made an appointment on Saturday to bring my car in on Monday morning for tires. They told me Saturday they would pick tires up Saturday from another location. I showed up Monday morning. They even pulled my car into the bay before they came out and told me they never picked tires up Saturday. They then wanted me to pay double for a different tire. Not a good way of operating.
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May 2023 by alysha docheff
I came in to Les Schwab because it was the closest tire shop after finding my flat tire. I expected a long wait and a high bill as that’s how my previous experiences have been with tire shops. However, that was not the case I had minimal waiting time And the gentleman who was helping me understood me talked to me in a way I understood what was going on with my vehicle. It was a great experience and I will now be canceling my discount tires credit card, and choosing Les Schwab from now on. Thank you Firestone Les Schwab!!
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May 2023 by Living my best life
I bring all my high end wheels here and never have issues with them. No scratches and friendly service. They also do all of our specialty sand tire mounting with no issues. I miss Drew at this location but Chris is still there and is always phenomenal
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April 2023 by Efrain Gonzalez
Got a tire puncture going through town on the way to Kansas. Made it to Les Schwab to to see if tire could be fixed. Was told tire couldn't be fixed and I asked if my full size spare could be put on as I was just trying to make it home. They put on my full size spare and checked all my other tires for no charge. Would highly recommend this location.
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April 2023 by Family Haefele
I have been to the store in the past and had a good experience, but my most recent experience was very disappointing. I came in for an oil change and battery purchase & change. It was $50 to change the battery, which seemed a little steep, but I understood it needed some work to get the battery in and out of my particular vehicle.I arrived home after the service and decided to double check the work. When I popped the hood, I found a pair of pliers and a part of a hose lying loose. I also noted three of the four screws to attach parts back in place were not attached. I was not able to get the parts to line up properly, so I called the shop and ended up having to drive back across town to have them finish the job correctly. The manager didn't say much and just sent the young tech out to apologize. The tech said he had never had to do a battery change like this. I appreciated the apology, but I would have expected the manager to own up as well. If the tech was not trained properly, it's not entirely his fault. I was also surprised there was no offer of compensation for the inconvenience of having to return and for returning their tool. I guess I should just be happy the loose tool and hose part left under the hood did not fall into the engine and cause any damage.
