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December 2023 by Joseph J.
I must admit, my experiences have been quite different than the posts I'm seeing on this page. I went in Dec 8th at around 10 am. There was no one at the front counter (he was busy in photo and this establishment is always understaffed in the morning in the retail department. However, this review is about my own customer experience. With no one at the front counter, I walked back to the pharmacy. A technician named Maria gladly assisted me. She was prompt, courteous, professional and engaging. The pharmacy was spotless and well-maintained. Additionally, the pharmacy was well-staffed. In spite of the Company's staffing issues, I continue to frequent the Walgreens in Firestone (store no 9315) based on the great customer service I continue to receive. Indeed, it's not the employees' fault for Walgreen's Corporate mishandling of staffing. The "Employees" are (and have been) exemplary.
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September 2023 by Jenni H.
THE ABSOLUTE WORST PHARMACY EVER!! They are rude, understaffed, unprofessional, don't help you, and treat you like it's your fault. I don't want to give a dime to this place ever again. They need to go out of business. I have gotten so mad at their unwillingness to help me with my insurance that I have wanted to cry. I can't believe this type of customer service is allowed. SHAME ON YOU!!
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April 2023 by Shawn F.
If you have the option to get your meds ANYWHERE else, I recommend going there. They have, on multiple occasions, stated they STARTED my son's prescription at the time I was supposed to pick it up. We have left and came back to receive our meds when returning 1 out of the 3 times. After this last time, we were told to return in 45 mins and it would be ready. After returning, the meds still had not been started and could not be picked up until the next day. This is a poor excuse for professionalism.
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September 2022 by Amy S.
You know how you always say I'm never coming back to this place???? That's me and this Walgreens. That is until someone's sick and updating to a new pharmacy, especially one with a drive through, and all of a sudden you're thinking to yourself How bad could it really be? It's just a quick drive through script. It'll be fine.... Right. Nothing about this place is fine. Nothing about this place is ok. Nothing about this place is right. And it's twice as bad with a sick toddler screaming in the car. Today, 9.6.22 I had to grab a script for the sick kiddo. I show up at 2pm to be told his script must of come in before their lunch so it's not done and to give them 15 mins and asked me to let other by. Well after a quick drive around the building to get back in.... Here I sit an hour later. Still 3 of the 5 cars we started with in front of me. No end in sight. Except for the fact that apparently everyone's medication must have come in at the lunch hour and now we just wait. Seriously this is the last time. This is the well it's easier this way. As soon as I get home every doctor is being contacted and every pharmacy moved to an actual pharmacy that actually works!!!!Oh did I mention it's 98 degrees outside to add to the mess.
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July 2021 by Fauntelle W.
Just impressed by the pharmacist. Very nice! I don't always encounter this ! People often seem too busy to just be pleasant.
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April 2019 by Todd Olson
Quick service, perfect photo