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April 2023 by Nikki Marotta
If I would have left this review right after I made my purchase it would have been 5 stars. But that was when we didn't need anything from them. The customer service at this business is horrible. We purchased a treadmill from them and it has not worked for most of the time we have had it. They do not return phone calls and are terrible at replying to emails. We ended up having to call Spirit ourselves. We wanted to stay local and keep our purchase in town. DO NOT buy from this company. They will not help you when the machine they sold you is broken. We are still without a treadmill and this has been over a year.I DO NOT recommend them at all.Update after response from company…. If you would like I can put all the emails and phone calls into this review to show the lack of help and response from your business. Also we have been going back and forth with your company for over a year , so please do not make it sound like we want a new one for no reason. We want a treadmill we can use. This treadmill has not worked for most of the time we have owned it.As I look through the other reviews I can see I’m not the only one who struggles with your lack of customer service and responses. Its that simple.
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July 2022 by Joseph Lowe
Called this business looking for a service tech or recommendations on a broken crank shaft on my trainer. Spoke with Steve; he was very helpful and pointed me towards the correct outlet to solve my issue, saving me hundreds!! Thank you!!
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July 2022 by Daniel Rivera
Always a great shopping experience and excellent service at All About Fitness in Fort Collins. 10 out of 10 would recommend! The owner Steve is local and always very pleasant to work with. The store has a great selection of equipment and I always try something new when I go. Bought a spin bike previously and just purchased some adjustable dumbbells...both have turned out to be really great products. Hoping to come back soon to purchase a treadmill or my first cable machine. Thanks again Steve!
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January 2022 by Amy Horner
We highly recommend this place, James is awesome! Excellent service!
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July 2021 by Jordan White
Great selection, great prices, great owner. If you need fitness gear in Fort Collins, this is the place!
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April 2021 by Jen Henrichsen
James patiently spent an hour on the phone with me today, thoughtfully answering my many questions about upright stationary bikes. He provided details and recommendations specifically customized to my rehabilitation needs. Very kind, very thorough! Thanks James!
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April 2021 by Seth Mondragon
My family and I have worked with and have bought multiple pieces of equipment here for many years. The owner and staff are always personable and give their absolute best making sure you get the product you want! I will keep my business here and keep referring people to this place!
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March 2021 by lou cavallo
They were great when purchasing a treadmill from them but not when we needed service. Contacted them several times and no response. Last time was in October 2020. They still have not gotten back to us.
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November 2020 by Emily Gavaldon
Absolute worst service. I left my name and number 3 times for these people and not one person got back to me. After calling and finally reaching someone they said they had never written down my name or number once. I also went on the website and filled out a contact form there because I was so desperate. They showed no interest in helping me with my treadmill or servicing it.
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October 2020 by Jim Birdwell
Very clean and professional appearance. Very helpful
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June 2020 by Sonjia G.
So, it's time for some lifestyle changes. Why post about it on Yelp, you ask? Because if you ever find yourself in the same boat and need to purchase fitness equipment, Steve at All About Fitness, is the man you should speak with. Steve was friendly, and patiently answered my questions over the phone and in person about WaterRower rowing machines. Before I reached out to All About Fitness, I had decided to purchase directly from the manufacturer but Steve's demeanor changed my mind. All About Fitness will hold onto the rower for me since I don't need it until August, then deliver and build the rower at no additional charge, which I appreciate. I'll update you all after the rower is assembled. To be continued...
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May 2020 by Garrett Smith
Bought most of my gym equipment from Steve. I have a large home gym and he has supplied cardio, free weights, medicine balls, etc, etc. All at great prices and even traded some older equipment too. Very reasonable and knowledgeable. Good selection and if he doesn’t have it, will definitely find it for you. Nice hometown option!!!
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March 2020 by Heide Hillmann
Great, fast service, expert knowledge and fun to work with! Will do their best to get you what you need!
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March 2020 by Slipnoose C.
With the Corona Virus just picking up steam I decided to buy a spin bike for my home and found All About Fitness. At first I thought about calling and just having one delivered. Steve the owner put up with my numerous questions about various brands and styles, checked into availability for what ones I showed interest in, but I wanted one right away and many just weren't available. Inevitably I went over there and tried out the two magnetic bikes he had on the floor. I loved the Johnny G Spirit bike for comfort and usability and really wanted it but the one immediately available on his floor made a creaking noise. He figured out it was the plastic covers over the gears, took them off and voila no more noise. I still needed the gear covers to be on to protect the electronics, but decided to buy the bike and have it delivered. He and his assistant delivered it--exactly the hour he promised--a day and a half later, despite it being scary icy out. Once they were gone I couldn't wait to get a sweaty work-out in. I did, and despite the plastic gear covers being back on Steve had somehow gotten rid of the creaking sound. Love the bike! Highly recommend All About Fitness! Highly recommend the owner, Steve!
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February 2020 by Jon Land
Great selection of exercise equipment and fair prices. The owner is really nice and informative but not pushy. Wonderful experience purchasing our Rower. We love it!
