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October 2023 by Ed C.
Fantastic service, a lifesaver! We had literally just pulled into town (helping someone move here from California) when we heard a loud short grinding and lost power, even though the engine sounded fine. I immediately thought it was the transmission. I called another place but they were already overbooked, and suggested we try Bernie at Best Western.Bernie was very optimistic that they could help. We had the car towed there the next morning, and had a diagnosis that afternoon. (It turned out to be the CV joint and axle.) The car was fixed and ready to go the following day. The price was great and we were on our way again back to CA. I can't say enough about how friendly and efficient they were, this shop gets my highest praise!
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August 2023 by Jonathan Durichek
My transmission went out, and I'm new to the area. A friend suggested this business, and I'm glad he did because it could have been a lot higher price than here. I called around just to check, and they gave me the best price. It's was done in a timely manner, too.I thank these for taking great care of my car while traveling.
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August 2023 by Brad Loyd
Phenomenal! Highly recommended. We had them look at my daughter's car thinking the transmission was slipping. It turned out to be an easy fix and they did it free of charge! We were very impressed and will be back. Highly recommended!Service: Transmission
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August 2023 by Kyle Rakoczy
Ok I want to start out by saying we have loved this shop they are great with transmissions and have always stood behind their work ?. And I will use them again, but I do want to say after what happened today I hope by putting this out there this doesn't happen again. When I picked up my truck today, I got in it and there were no brakes, so they put some fluid in it and me being me I went to leave because I am always in a hurry. Still no brakes. Went to a safe place to park and got under it to see the front driver side caliper is dumping fluid. It's my luck, no big deal, we will get it fixed. But when my wife tells me that they were under the hood before they pulled it out and the kid that brought the fluid out was rude saying I shouldn't be doing this. It makes me think why are you under the hood on a manual transmission? Not checking fluid, so it makes me think were you putting brake fluid in it. Again they are the best around for transmissions. But as a firefighter who sees a lot of accidents, please don't let people leave with vehicles that are not safe for them or others on the road. I know I was bugging you about the truck being ready, but I understand if it is not safe or ready.Service: Transmission
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July 2023 by Alisa B
Very impressed. I took my truck in and the transmission didn't need any work. They didn't try to sell me things that I didn't need. I appreciate the honesty and will go back in a heartbeat if I need transmission work.
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June 2023 by Tiffany Bush
We were recommended Best Western Transmission by Houska auto in ft Collins because they couldn’t get us in soon enough. Bernard and mechanic was so helpful and troubleshooted our problem last minute and got us in to fix it the very next day. We are traveling from out of state and also pulling a camper. They were understanding and as accommodating as they could be. There was a couple of different scenarios our problem could have been. One of which was more expensive than the other. After they got a good look they let us know it was the cheaper problem but there was something else we should get fixed when we get home. They did not try and milk us for more than we needed and my impression was that they really cared about getting us fixed up so we would be safe on the road. I would not have a problem or any fear taking my vehicle to best western transmission ever in the future. You will be in good hands!!!!
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May 2023 by Vern Rhead
Very good service. Provided a reliable quote and replaced transmission. Verified that everything was working properly including verifying that fluid levels were correct. Car is shifting perfectly now.Service: Transmission
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April 2023 by Andrew Quirke
These guys are solid. I have a lot of love for my old van that’s causing me some pain. They helped me diagnose transmission issue, searched for available parts and advised me on options. The news they delivered wasn’t ideal, but I sincerely appreciate their care and detailed help throughout. Wouldn’t hesitate to go back to Best Western in the future.Service: Transmission
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March 2023 by J B
Don’t waste your time on these liars. I tend to do most my car work but decided this was out my realm. Took my car here and called and told them before i came all i needed was a solenoid and they go on talking about we need a diagnosis to see what’s going on. I figured sure whatever when all i knew is that it needed a new shift solenoid. They don’t work on the car the day they said so i waited a day. Mechanic calls me asking what all has been done to the car. As if he’s not a mechanic he should know what looks new etc. thought it was weird but again thought nothing of it. They say they replaced the solenoid and a new code came up stating that the car needed a whole new transmission. I figured i would cut my losses and sell the car instead of paying them to fix. A month later i figured i would give it a swing and replace my solenoid myself. Replaced it in 15 mins and my car is running as good as new. Don’t use these crooks ESPECIALLY around winter time. Most car shops slow down in the winter until spring and i know for a fact the mechanic there had little to no work and was trying to get a pay day to make up for all their hard times. STAY AWAY from this dishonest companyService: Transmission
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December 2022 by Jeremy ONeil
This is by far the best place to take your vehicle. They are very reasonable with pricing and do fabulous work. My torque converter and pumps went and every other shop wanted to replace the whole transmission, Best Western took my transmission apart and replaced the parts that needed to be replaced. It took a little less than 2 weeks to get the car back!! 10/10 would recommend you take your vehicle here.Service: Transmission
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October 2022 by Matt Ryan
Best Western has been absolutely awesome to work with. Bernie is pleasure to work with and his team is stellar. We are a family that needs vehicles and when one goes down, Best Western has been there for us. They get us back on the road as fast as possible. They are our go to and we are sending any and everyone to them that comes to us for referral. Thank you Best Western for all you’ve done for our two vehicles!!!Services: Auto engine diagnostic
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July 2022 by Mark Petrun
It is not often that a business does well or excels at all aspects of service but Best Western Transmission did for me. Scheduling was prompt, the repair done in the promised time frame and everything works, the repair was explained to me, the price was very fair and best of all Bernie and staff were very pleasant.Service: Transmission
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June 2022 by Cheryl Brinker
Bernie was very polite & professional. I went into the shop fully expecting to be told I needed a new transmission. I was pleasantly surprised when he told me it was a minor fix. I told Bernie as a single woman I'm always leary of being taken advantage of when it comes to car repairs. I would definitely recommend Best Western Transmission.Service: Transmission
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June 2022 by brandie owens
I had to stop here cuz of my car. They did look at my car but didn't tell me until they looked at it that it was going to be almost $64 to look at it. They changed me for 30 mins labor fee when it took less than 5 mins to know it was the alternator and then quote me $750 for parts and labor. Maybe if I have to use them for something else it won't be so bad. The guys were very friendly and professional. I understand shops charge for a diagnostic but my thing was he didn't say that there was a price until after he did the work and then the charge me $60 for a 5-minute job was a bit much I'm just saying next time maybe he should have said the price of just doing the diagnostic before they touch the vehicle
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March 2022 by MazTech All-Tech Automotive
Always an excellent experience using Best Western Transmission. Bernie and his crew treat us very well and do excellent work. We have never had any type of issue with anything they have done for us.Service: Transmission