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February 2024 by Rudi Zombek
The room sported a clean bed and bathroom but there are signs of neglect elsewhere. Housekeeping failed to clean the fridge (see picture) and they don't check to see if all the appliances work (see pic of light bulb out). Many of the appointments are sated by 20+ years and this hotel needs a renovation. Front desk staff was friendly and helpful.
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February 2024 by Madison Tolley
Super clean quiet rooms and hotel. solid water pressure in the shower and sink. Had a suit and the big tub was nice jets worked great. Great service everyone was super friendly. Only negative and is wasn’t really a big negative but the breakfast was a little light not many options for drinks and
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February 2024 by Susanna Kyler
The staff here is what makes this a 5 star hotel. They are so incredibly helpful, kind, and friendly! I had several schedule changes, and they adjusted my booking multiple times, which really took the stress away.Also I brought my dog and cat, and they made sure I got a room that made it easy to take the dog out. That level of thoughtfulness is what you can expect from this lovely place!
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January 2024 by DK J
Hvac ran all night. Had a pet friendly room at opposite end of hotel. Pet rules much too restrictive. Enter exit rules, etc. Also 100 deposit takingv2 to 3 days to be returned. No protein for breakfast. Pet rules and deposit not on website. Nice property in appearance but because of pet rules wouldn't stay here again.Rooms: Very basic room. Hvac ran all night. We didn't sleep.
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January 2024 by joe black
Room was clean and nice. Staff was
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January 2024 by Robert Bennett
Always a clean, simple experience when staying @ this location.. A bit dated inside, cool looking outside.. great rates for FOCO!Nearby activities: Simple short drive to Old Town FOCO
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November 2023 by Mike
Nice room. Clean and in good condition. Very reasonable price. Modest breakfast buffet. Coffee always available. On a busy street but it was quiet after hours. Nice hot tub and sauna. Pool was closed for the season. Great restaurant next door!Noteworthy details: Architecturally interesting, especially lobby. Southwest design, nicely done.
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November 2023 by Brad Rad
The Managers were sleeping on the job. It was an absolute joke and I really feel bad for any staff that has to deal with the wife and husband who are supposed to be the managers running the location but instead are sleeping behind their desk.that is highly unprofessional. I would recommend booking a hotel off harmony road.
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November 2023 by dee s
Friendly staff, beautifully designed hotel, very clean, well lit rooms. Comfortable bed, slept great. Awesome breakfastNearby activities: About a mile from poudre hospital
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October 2023 by latoya anderson
When we went back to our room from getting breakfast. I went to sent down and found a bed bug on the lamp so we took a picture and took the bug up front and told the manager and he wouldn’t do anything about it and wouldn’t give me my money back. So I called how I booked it through and they said they had to call and talk to the hotel they didn’t and they wouldn’t give me my money back either. This is unacceptable and nobody should stay there. I know I will never stay there again.
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October 2023 by Stephen Currie
Take careful inventory of all items related to your hotel room. Was accused of stealing and charged $100 for a $10 blanket. I did not, repeat. DID NOT! steal said blanket. Manager and other employees are dishonest.Safety: Loud trailer park in the back of the hotel and many overnight campers on the street fronting the motel.
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September 2023 by Amanda Annoreno
This place was a life saver!!! After going to a not so lovely place that we immediately turned out of the room at, we found this gem!! Super clean, amazing and friendly staff. Had a room for us even though we didn’t have a reservation and we were just a walk-in! They also serve breakfast ? and have a hot tub and sauna! We had so much fun in the downtown Fort Collins area and this place was so nice to come back to. Clean bed and sheets, microwave for our leftovers and a fridge to store other goodies we picked up! Highly recommend this place to anyone looking to check out dirt Collins!
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September 2023 by Lisa Bishop
We stayed at the BEST Western Kiva for almost 2 weeks on a recent visit to Ft. Collins. We were VERY pleased. The rooms and hotel grounds were kept very clean, the staff was very good and eager to help if needed, and free breakfast was provided. It is also next door to a decent restaurant (Charco Broiler), and 2 blocks from an excellent soup and salad place for lighter fare (Spoons, Soups and Salads). I would highly recommend this hotel - it's not boujee, but it's clean and comfortable.
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August 2023 by Michelle Paone
What a lovely Best Western. The front desk staff were very friendly. Room is impeccably clean. The hospitality staff was greatly helpful. Thank you?
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July 2023 by Noa Ben Hamou
In general the hotel is a bit outdated, but at the same time, it is very clean and gives good value for the price.The service we received at the front desk was excellent. Thank you so much Winston!
