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March 2024 by Jonathan Holbrooks
Good to work with
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December 2023 by David Newman
They had the tires I wanted in stock when the other place didn't. The manager was friendly and helpful. Constructive criticism: because they were not busy, there were a bunch of guys sitting around; they could have gotten my car done faster if one or two of those guys had pitched in to help.
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December 2023 by David V
We bought Michelins for our EV. All of the employees were courteous and professional. The price for tires, install and warranty was a good value compared to the competition. My wife and son have used them in the past for other cars and we will continue to go back to them in the future. Recommended.
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December 2023 by sandra sambirsky
Alternator died 2 hours in to a 18 hour drive the week before Christmas late Friday afternoon. College kid just finished finals and trying to get home. Called Big O just before closing and had the Jeep towed there. They took a look at it as soon as they opened, called within an hour to give me and update and a quote. Got us on the road that afternoon. Really appreciate the care and quality of service!
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December 2023 by Paul Tomlinson
I am at Big O Timberline at least 4 times a year for oil change and tire rotation. This has improved tire performance and longevity. The staff is attentive and professional. They can usually get me in with short notice. The waiting room at Timberline Fort Collins is roomy and quiet. Good place to get some work done while I wait.
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December 2023 by khaled ksaibati
I had a flat tire and Big O guys on Timberline did not just fix it for me in a heartbeat but they also did not charge me a single penny for it. It is definitely the place to go when in need any tire service. I will make sure that I will buy tires for all of my cars in the future from Big O at Timberline.
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December 2023 by Chelle Marie
I am definitely a new fan….Brad at the North College Location went above and beyond to find tires.He also went above and beyond within the customer service side of things, because of him we will definitely return to Big O.Thank you again
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October 2023 by Emily Kilburg
Big O Tires on Timberline is exceptional. I'm generally a little hesitant about any vehicle service businesses due to poor experiences in the past, but Big O has changed my perception. In all four of my visits the team has been kind, attentive, responsive, and exemplified the phrase 'above and beyond.'
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October 2023 by Hunter Houghton
Would not recommend to anyone after the experience I had today. So for backstory two weeks ago, I came to this location for new brakes and rotors and I told him I wanted all new brakes and rotors and whatever else my car needed . Was told I just needed front brakes and rotors great. Today I go in for an oil change mind you it took them two hours to do an oil change on my Volvo S60. They gave me my keys and told me that the oil was changed and the tires were rotated. My car didn’t necessarily need that as I just got all new tires and an alignment two weeks ago when I got all new brakes and rotors. I was then told that my car has an oil pan leak or a timing cover issue, I left wondering why this is just now an issue but ignoring that they said that is a problem . I’m driving my car and noticing it’s not driving right, so I bring it back in, then I’m told that I need new back breaks when two weeks ago they were fine and that my car is driving wierd due to a rim being bent. This morning before the rotation and oil change my car was fine but now I have a bent rim ? What I wanna know is, if these grown men here are lying to a 19 Year-old and telling me that I need work done on my car that doesn’t need done or if none of them had the guts to tell me that they made an Mistake and bent my rim. Extremely disappointed and upset that now my car drives rough when it didn’t this morning and I’m being lied to. As someone who takes pride and taking care of their car and makes Sure all the maintenance is done. I am extremely upset with this company and would not Recommend going here…
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October 2023 by TA
Went in for a flat tire. Service Advisor Nolan not only noticed the screw lodged in my tire immediately, but fixed it in great time, and did it all for free. Very professional service, and helpful staff. I would absolutely recommend Big O Tires Timberline for all tire servicing needs.
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October 2023 by Sydney Sherrick
This Big O location is great! We get all of our vehicle maintenance done here. Over the years, the team has helped us with many different routine maintenance items and more specialty repairs. They are always kind, knowledgeable, respectful, and take time to explain what’s going on. I really appreciate the team here and all of the great work that they do. They’re super reasonable to work with, and I have only had positive interactions here. Highly recommend!
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October 2023 by Molly Tidwell
Husband called late afternoon to see if he could set up an appointment expecting to hear that they would not be able to see him for a few days but to his surprise they were able to get his truck in within the hour! Spoke with Dave I believe and he was fabulous! Really honest with us regarding our tires and even being cool with us needing to buy a spare and not wanting to spend tons of $$ on it! Really great customer service and while it took a little longer then they had anticipated they were kind and communicative! Will be using them for our future tire needs!!
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October 2023 by Mikayla Guell
I went in with leaking tires and they were able to find and fix the issue within 2 hours while I was at work! They also gave me such a good deal on fixing them! The guys were all great. Highly recommend!
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October 2023 by Lynnette Henning
We recently visited the timberline Branch for Big O tire to have them fix a wheel that was badly damaged. We had the pleasure of working with Justin. He was amazing! He answered all of our questions and went above and beyond most customer service I've had. He was prompt in answering our calls and questions, and always had a smile on his face. I highly recommend this store, and specifically Justin!
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August 2023 by Justin Marple
These guys are awesome. I showed up at 540 hoping they could squeeze me in for a quick mount and balance (wheel still on the vehicle) and to my surprise, they got me in. Awesome customer service m. Shout out to James at the front!