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March 2024 by Conor O'Shea
Extremely professional collision repair service. Car was done ahead of schedule, updates were given at every step, and the work was completed to perfection. All of the staff there are very helpful, patient and respectful. Would definitely return in the future.
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March 2024 by E L
These guys are fantastic! Just had both passenger doors replaced on my suv. They gave me a two week time frame for repairs, and had it done in almost a week. Kevin communicated every step in the process, assembly, paint, additional damage found, etc. as they occurred. The three times I’ve gone in, the younger lady at the front desk (sorry, no clue what her name is… let’s hope it’s not Angela) was friendly, patient, respectful and just easy to talk to.On my damaged doors, I had sticker inserts inside of the handles, just some cheapo thing off Amazon, one time use. So I knew that I wasn’t getting them back or moved to the new doors. It took me a while to notice it, but Caliber replaced the little stickers in my new door handles with very similar ones!I didn’t want to take away any stars for this because I’m not sure if Angela is part of the Riverside location or just like a call center, but I don’t think she’s a customer service type of gal! I think she was annoyed that I called to ask if I could pick up my car a few days after completion, but I didn’t know! So, Angela, I’m sorry that getting my car repaired isn’t a part of my daily routine!Don’t let Angela, wherever she is located, scare you away though! Overall experience was amazing and I will absolutely go back to Caliber should I ever need repairs again.
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March 2024 by Stephen S
Caliber Collision did a terrific job on my Acura. They were friendly, prompt, and did a great job.
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February 2024 by Kaitlyn Parker
Kevin was amazing; this shop revamped my car after it was completely slammed by a truck. (I have a small Honda civic). They steadily updated me without me having to call consistently to ask. They were hasty with repairs and flexible with pickup times for my fixed car. I am so so grateful. Aside, they also found me best quality wheels since mine were horrible, for the cheapest deal. Honestly it would be silly not to go thru them even if you need a tire, but again- my car went in (almost) totaled and came out 2 weeks later, beautiful and perfect! Thank you Caliber Collision and Thank you Kevin!
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February 2024 by Laura Kiahtipes
Very quick and thorough with the repair. Also, kept me updated on the progress of the repairs
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February 2024 by JOSIE MORGAN
Nicholas and Angela were a delight to work with; responsive, positive, and resourceful. Thank you both!!
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February 2024 by Dan Calahan
Caliber Collision has been the repair shop the last two times I've needed repairs. They are great about communication throughout the repair process and work very well with rental companies to make sure we have had a ride. The repairs were done as expected and with minimal amount of time without our cars. The customer service was always friendly and helpful, making the process feel easy. I would definitely recommend them and would be happy to use their services next time.
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February 2024 by Cheryl Faile
Nice people, good work.
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February 2024 by Heidi Bailey
Excellent service!❤️
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February 2024 by Diane Parks
Incredible customer service. Beautiful bodywork. My vehicle hasn’t looked this good in years. Professional. Kept me informed every set of the way. Vehicle repairs were completed on time
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January 2024 by Jimmy Trujillo
The shop was great to work with Car was done with promised
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January 2024 by Board30 FC
This place is amazing- from the work they do to the communication it all was a great experience! That’s rare these days‼️
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December 2023 by Andrea Fragoza
Extremely impressed with Caliber collision. They gave me peace of mind with their clear communication throughout the time my car was with them. They even had it ready for me sooner than estimated! To top it off, I was able to leave my rental with them and they took care of the rest. Grateful for such wonderful service!
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December 2023 by Randall Shapiro
Caliber Collision on Riverside is a top-rate operation! The body work was impeccable, and completed in a more than timely manner.Every aspect of the job--from being picked-up by Enterprise to leaving the rental at Caliber when my vehicle was ready 's made easy for the customer.All the arrangements with the insurance company, they made effortless to me... all was taken care of.Within minutes of dropping-off my car, Kevin had it pulled it into the shop with chalk markings all over the areas to be worked on due to a rear-end collision.Through the entire repair process, Kevin sent regular update texts describing what stage the car was in--now that's cool!I could not be any more satisfied with my experience at Caliber, and look forward to being able to recommend them in the future.
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December 2023 by Megan Eberhardt Frank
Big thank you to the team at caliber collision. It was seamless to work with you and my insurance company. The front desk team took great care of me and I appreciated the daily text updates.Big thank you Nicolas who did the work on my car and made her beautiful again after someone hit and ran her. I can tell he treated her like she was his car and she looks gorgeous.
