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January 2024 by Jacob Cacatian
Had a very good experience here. Everyone was very helpful and Andrew kept me informed as the progress on the repair went along. Did not expect them to clean my car and was pleasantly surprised when I received it back. Highly recommend.
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December 2023 by Ron Perkins
The entire staff was friendly and helpful. There were some issues with Nissan company and Carriage Shoppe helped me dealing with them. I was kept informed as the repairs progressed and am extremely pleased with the result. I would definitely recommend them to everyone.
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December 2023 by Adam Smith
Carriage Shoppe did a fantastic job with some body work on my Toyota pickup, and they got it done FAST, and went an extra mile to make sure I was kept in the loop with updates along the way.The body work and paint were perfect, the staff were engaging and friendly, and they are a family-owned LOCAL business, not some huge corporate shell. My truck was DIRTY when I dropped it off, and not only was it laser clean when I got it back, they even vacuumed the interior and apologized for moving my driver seat a few inches.I've had a few vehicles repaired over the years, and after my experience at Carriage Shoppe, I'll most certainly use them exclusively in the future, and recommend them to anyone who asks. If you're reading this, just use them and stop looking.If there were six stars, they'd get 'em.
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December 2023 by Senite Tewahade
The team was wonderful to work with. They provided a quote that was significantly lower than the other shops. The technician is very experienced and saved me $2,000 with the work he was able to do. Good people, highly recommend.
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November 2023 by Kate Johnston
Carriage Shoppe did an impeccable job with my Jeep repair. They were able to schedule me for an estimate and repair far earlier than other shops in town, and returned my vehicle in spotless condition (interior and exterior). The Carriage Shoppe was not a preferred provider for my insurance, but they worked with my insurance so seamlessly that they might as well have been. I couldn't be more pleased with my vehicle repairs and this company!Services: Auto body & trim repair
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November 2023 by Kim Klein
Highly recommend, this shop had clear communication, prompt repair, and they cleaned my car inside and out before giving it back!Service: Auto body & trim repair
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October 2023 by Kirsten Onigkeit
My husband shopped around to find a good repair shop to fix his truck that was in a wreck. Carriage shoppe had great reviews so we trusted that. It took them 4 months to get his truck repaired which they communicated to us but we had no choice since his truck wasn’t drivable. Since we’ve gotten his truck back there has been nothing but problems. We brought it back in to have the carriage shoppe look at it and they said that they couldn’t find anything wrong and tightened a few things. So he brought it to the Dodge dealer for another option and since his truck is under warranty still. Come to find out the radiator that carriage shoppe replaced less than 6 months ago was not seated right, was cracked, leaked into and damaged the turbo actuator. A radiator should not be leaking and cracked in less than 6 months. I would look somewhere else to have your car worked on.
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September 2023 by Dana DeMarco
Such amazing customer service, everyone that works there acknowledged me, made sure I was being helped. Renee is just amazing, she’s so nice and extremely helpful. They did fantastic work on my car that was in an accident, it looks brand new. They kept up on great communication with me on each stage of the repairs since my car was in their care for a few weeks. Highly highly recommend!
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September 2023 by Chris Bell
This was an accident claim with Farmers Insurance. Carriage Shoppe did a fantastic job! I could not find even the smallest imperfection when I reviewed their work. Highly recommend!!!Services: Auto body & trim repair
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September 2023 by Casey Lansinger
This place is exceptional! I called them on a whim when I couldn't get in anywhere else. They took great care of my car, fixed it super quickly, and gave me lost of text updates along the way. I will definitely return if needed in the future!
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August 2023 by Christie Little
Hit a deer while in Loveland (950 miles from home); had truck towed to the Carriage Shoppe. While waiting for truck to be towed back to Texas I could not believe the courtesy of this shop considering they were simply storing out vehicle. From calling on a Friday before they closed up to make sure we didn't need the key left somewhere particular to then calling when someone arrived to pick up the truck. I can see they are a busy establishment and to care even about our situation seemed above and beyond. Highly recommend!
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June 2023 by Frederike Hofstra
Carriage Shoppe took are damaged car and delivered it back to us looking like new. They even cleaned the inside of the car! Their communication is clear and accurate.Service: Auto body & trim repair
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June 2023 by Jeremy Lerner
They did a great job getting my car repaired. Kept me informed through the process and were very professional.Services: Auto body & trim repair
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May 2023 by Katelynn
All staff was friendly. The lack of attention to detail is the reason for my below average review. Vehicle was in for accident damage. Went to pick up the car and there were two very obvious scrapes/paint transfers left from the accident and one other spot that could be understandably missed. They were able to buff the paint off right away, once brought to their attention. Completed repairs were satisfactory. They did not notify the insurance company of additional time needed and when I called I was told a representative would return my call but never heard back. On a plus side, they work with a local car rental service so that part of the process was very convenient.Service: Body & Trim
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May 2023 by Jonathan Tschetter Jr.
This shop does remarkable work!Renee and the entire office staff were always happy to take my calls and keep me informed. Worked directly with State Farm.My car was returned looking brand new and spotless. Thank you Carriage Shop for the amazing experience start to finish.Services: Auto body & trim repair
