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July 2025 by niamh h
Staff were completely incompetent. I was sold jewelry being told I could return or exchange it, but now I'm stuck with it. they won't take it back, not even for store credit. There was zero transparency and no accountability. I wouldn’t recommend shopping here, unless you want to be disappointed.
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April 2025 by Kate Sc
Cute store, but the employees just socialized and never greeted us.
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April 2025 by Gee
I am writing this on Sunday, April 13 at 4:35pm. The fact that I go out of my way, making sure I’ll make it on time, just for one store, and they’re closed well before close time? Disappointing.
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March 2025 by Hazel Foster
It was nice but the lady that pierced my ears was quite rude and did not make me feel comfortable at all!
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March 2025 by Arthur Spicciati
I my daughter was not confronted getting her ears pierced their but we got clip on earrings that she loved and also she shops their for her makeup and hair exercises she also loved the fake nails
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December 2024 by Brooke Bliss
I made an appointment for my 13-year-old daughter to get her ears pierced on her birthday. We waited more than 45 minutes while your employee was on the phone, speaking about domestic violence to whomever it was. And the other employee was texting someone on her phone! Not to mention, we were the only customers in the store! I can assure you, I will never come to this establishment again!
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October 2024 by Jaiden Wade
Kai was super helpful in averting a septum piercing disaster! Top marks, and thank you for the help!
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June 2024 by Fred Collier
It was a busy afternoon, but your store has a lot of cool colorful stuff to look at while you wait.
Had the pleasure of getting my other ear pierced by Madison. I have to hand it to her. She was quite busy, and managed to get everyone handled as best as she could with a smile. Once I got in the chair, it was quick and easy. A lot better than the needle and the apple method, used on my other ear in 1983 :)
Thanks, Madison!
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May 2024 by Bluebeard Guy
It was a busy afternoon, but your store has a lot of cool colorful stuff to look at while you wait.
Had the pleasure of getting my other ear pierced by Madison. I have to hand it to her. She was quite busy, and managed to get everyone handled as best as she could with a smile. Once I got in the chair, it was quick and easy. A lot better than the needle and the apple method, used on my other ear in 1983 :)
Thanks, Madison!
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March 2024 by A B
Went in today to get a piercing with my friends The girl working was so f'ing rude and she couldn't answer like any of our questions. After wasting like so much of our time the girl working refused to do the piercing saying she wasn't comfortable with her training. If you can't train your staff maybe like don't offer those those services and stuff
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February 2024 by Stephanie Mullis
Went to get ears pierced and the two said they were trained but didn’t feel comfortable piercing ears so we had to go to Loveland
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January 2024 by Austin Stewart
Went to take me daughter for the first time at 2pm on a Saturday, hours and website say they are open but doors were locked. We went next door and waited for a while thinking maybe someone was on their lunch but after 30 minutes door was still locked. Tried calling and got no answer.
Update: we came back another 30 minutes later and and someone was in the store but the doors remained locked she made eye contact but didn’t open the doors.unsure if it was vendor or an employee but nothing was posted.
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October 2023 by Danielle Alvarado
This store has major issues with actually being opened. Today, no one showed up. We arrived at 11:45, it was closed even though it was suppose to open at 11. We ran other errands and came back, no one was there at 12:45. We have been there before and they had signs they would be delayed in opening.Why can't this store keep staff? Why can't management handle the hours posted?
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August 2023 by Jenn Seemann
A+ Piercing Service...
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August 2023 by Dawn G
Poor customer service.