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January 2024 by Aaron Pelon
Huge shoutout to Chris Sharp at Credit Union of Colorado for helping us and being so communicative setting up our HELOC for our first home! He was so helpful we couldn't have had a better person to help us with our loan.
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January 2024 by Donna Darby
I've had accounts at this bank for 15 years or so. Lobby customer service used to be fantastic. The last 6 months it has been very frustrating. One guy amped up on way too much caffeine talking down to me about interest rates and the difference between APR and APY, when I have a bachelor's degree in Business Administration and worked in banking decades in my life. Then today 30 minutes before closing the female teller was telling me to read pages of disclosures and tell her what I wanted from the account listing and then got frustrated because she was trying to close early and wanted to leave her podium. I came out to the car called the 800 number customer service humans and had the whole thing done in 10 minutes. I don't understand why people are allowed to be facing customers and have such poor skill set or manners.
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January 2024 by Ryan Williams
Can't deposit cash in outside atm. Have to go inside to deposit cash.
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October 2023 by Cindy Campbell
Always the best service; Glenn goes above and beyond for his customers. Thank you. When their ATM is broken it’s difficult to access my accounts due to my work hours. Hint, hint.
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January 2023 by Colby IsArt
Belonged to the bank about 5 years ago. They would delay deposits from my work till bills came out would charge us overdraft fees then deposit said work check. We had such a bad experience I will never use another credit union because these guys. I left a review then that was apparently taken down so here it is again.
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November 2022 by Abbey Hadachek
Always friendly and efficient staff! They make me feel like they truly care about me and my business!
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August 2022 by Michael Amato (Fresh Flow Aquatics)
A great place to do personal and business banking. I do both here and am very satisfied with their service. Unlike some of the big banks I've used in the past, the bankers never push stuff on me, and I trust them for advice.
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July 2022 by Michael Amato
A great place to do personal and business banking. I do both here and am very satisfied with their service. Unlike some of the big banks I've used in the past, the bankers never push stuff on me, and I trust them for advice.
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April 2022 by S. Eljaouhari
Best bank ever. Kind customer service, care and concern, swift responses to any banking issues at all, sometimes the response is that I did something wrong and we talk it out to see where i misunderstood and then all is well. Very kind people.I also have a bank account with JPmorgan Chase and the difference is dramatic. Chase treats me like garbage, these individuals at Cuofco actually care. If youve only ever banked with Chase, I highly recommend you try Cuofco, you'll be in for a very pleasant surprise. There are better things, dont settle for Chase just because they are big.
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March 2022 by Brad H
Hard inquiry on credit for a checking account application. Consumer beware. Violation of FCRA.Very shady practices
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January 2022 by Solo FaShodoe
Was a member for years business/individual and ever since covid, they have become less a credit union and just another crummy financial institution looking to gouge you every chance they get. Additionally, I had an auto loan, vehicle was stolen and what should have taken days, took months even though I was constantly calling them. They continued charging me, then they froze my account screwing up multiple auto payments. I now earn interest on my checking and savings accounts. I'll never let another bank use my money and treat me like smut. . I'd advise looking at charles schwab or any other real credit unions before getting involved with these folks, especially for any type of loan!
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January 2022 by John Allen
We joined the credit union in the 1970's. Love them!!
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November 2021 by Phil Skinner
Could not figure out how to do an auto loan and this was after I walked them through the process. Their "solution" was for me to buy the vehicle and then they would loan me the money. You read that right. loan me money for a car I now own. My credit is over 830 and auto credit is a perfect 865 and they could not figure it out.Now they are taking funds from accounts, without members knowledge or permission and placing those funds into a slush fund. But they won't tell you what they are using the money for. They say the money "is there" you just can't use it, see it or earn interest on it. Well, SOMEONE is using it, just not the members and yet they will deny that it is illegal since they wrote the rules saying they can take your money without permission and use it for their own purposes. People at Norlarco did this same thing and went to jail and regulators stepped in and had to sell that CU.
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September 2021 by Terry Usrey
Best friendly service that I strongly recommend over ANY bank.Become a member for just $5. Lowest APR on credit cards. No checking fee accounts. Because I am a member, they treat me with grace and go beyond the call of following the guidelines!
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August 2021 by Rebekah Siegfried
I have a checking and savings account through them, as well as a credit card ! Great rates, convenient ATM, easy App, and excellent customer service!I used to primarily use US bank, but realized I could get more bang for my buck at The Credit Union of Colorado.
