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June 2023 by Kacey Marie
Dave Armstrong and his team gave us a loan to purchase our first house. Compared to other lenders I shopped, Dave was incredibly helpful, professional, and responsive. He even locked a rate for us over the weekend and helped us while he was traveling out-of-state. I felt like we were in very good hands the whole time, and am happy they do not sell their loans, so we will get to stay connected and refinance with them. I'm very thankful for Elevations.
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June 2023 by Laura Decatur
I love dealing with Aaron when I come into the Old Town branch. He’s got the best customer service and always a smile.
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May 2023 by Cynthia Wimberly
I am pleased with the service I received, Lizbeth was professional and loved how she paid attention to my banking needs during our interaction, but not only that she made me feel cared for by asking me how my day was and genuinely cared to know. It was also refreshing to see how her interactions are consistent with every member.
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May 2023 by Yolly De La Torre
I a very nice experience, all my Credit Union questions and guidance were answered by a vere polite young lady name Liz. I will definitely will be coming back with my husband to see open our well needed accounts.
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May 2023 by Marj Hahne
The moment I walked in, Erin greeted me with an authentic complement: it makes all the difference in anyone’s day to simply be seen. Erin seemed truly grateful and joyful to be working at Elevations Credit Union (Old Town), and I got the same reception from this location’s manager, Tyler, when I peeked into his office to let him know how much I appreciated Erin. Personalized interactions matter so much these days.
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May 2023 by Irene Josey
Jeff Slater l is a wonderful ambassador for Elevations. He strives to provide great customer service!
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May 2023 by Holly Lynn Cook
My husband and I are so happy that this branch is so conveniently at old town Fort Collins! The staff is so welcoming and helpful!!
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May 2023 by Alyssa Walhood
Great bank with great people! Shoutout to Erin for being so kind and clear, and to Liz for being wonderful as well!
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July 2022 by Mo Salman
Friendly staff members with great professionalism
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April 2022 by abby
So happy to finally have a branch closer to my home!! Same amazing service and welcoming atmosphere as the others :)
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March 2022 by High Skies
I don't know what it is about this branch, but the people here are always really positive when I enter. The guy that's there most times I've visited (not sure his name, short hair darker skin) he's always on top of his game, helping other clerks with their UI, keeping convo with his customers, always up-beat. 3/3 times I've come in recently, he's found a way to do do one small extra service that I didn't ask for or even expect from a teller/manager. He's an absolute chad I hope he gets a raise.
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March 2022 by RJ Ryan
Very convenient place to bank. Tellers are professional and friendly, which is really important to me. So glad I'm a member!
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June 2021 by Ray Martinez
Very inviting and great customer service
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October 2020 by Maggie Ann B.
Nine customers, one teller and a banker... I have been waiting for ten minutes and there are still three people ahead of me. Not good management decision to be short staffed on a Saturday.
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June 2020 by James D.
The manager is super-arrogant and absolutely NOT customer focused. I will NEVER visit this branch again. Go to another branch like the one on Harmony Rd. Super-helpful people!
