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“My visit was great, the nurse was very sweet, the doctor actually sat and listened to me and my issues. My only negative is when I got the call with my blood results, the person who called rushed through the results and got upset when I asked her to repeat and explain. I still don't know exactly what my results are? She said just go online, well if I could I would! Sure hope there's nothing horribly wrong with me!”
“The staff are always friendly & helpful. Dr. Matt Duran & his PA Cass are always quick to respond to concerns & questions, Dr. Matt is compassionate, thorough & a wonderful doctor. I feel blessed to receive such good care…thank you?”
“I met with Dr Blackler for my annual physical. Dr Blackler was as thorough as one could get, asking questions and listening to my answers and my concerns. The office staff and technicians were absolutely the best, friendly and professional. My blood draw was done there in the office so I did not have to go elsewhere. I was referred to UC imaging, the referral paperwork was there before I arrived there. There may be offices that are as good as Dr Blackler’s office, but there are none better.”
“Best food bank in town.
Polite and respectful staff.
A lot of the food is from Whole Foods.
I would not have the opportunity to try food from Whole Foods otherwise. Whole Foods is not worth the money.”
“Got in for an urgent care visit within 10 minutes of arrival. All issues I had were addressed in less than an hour. The PA was very informative and listened to my concerns.”
“The physician is outstanding but the change from Associates in Family Medicine to Village Medical
rates as abominable. Impossible to reach the office or the providers nurse by phone. And the centralized schedulers made my appt. w/ the wrong provider twice. .I have worked in
over 250 clinics and hospitals in the US teaching patient centered care and I know quality care and patient friendly communication when I see it. Unfortunately as is too often the case the change in practice ownership and the move to a centralized (non-local) call system has resulted in lessened efficiency and pt. satisfaction.”
“Best doctor office in town! The only ones who do NOT go through A phone bank ( being on hold forever from people who are not at the doctors office is how UC health does it but not this awesome place! I had to leave them because of insurance but I have decided it is worth getting g new insurance to get them back!
As soon as I know what insurance they take
I will leave UC health (which is very similar to village medical & I believe they filed for bankruptcy) this doctor’s office is like how doctor offices once were-knowing and caring for their patients.”
“Dr Grant Taylor has been my doctor for about a year and I am very pleased with his care. For my recent annual review he ordered comprehensive lab work which he reviewed in detail during my visit. Dr Taylor listened to my concerns and made sure he had answered all of my questions. I am also pleased with the staff at this office, ease of making appointments, using their web site, etc., thank you.”
“I was beyond impressed with my visit here. I got setup for a first time patient and received an important vaccine, got a visit from the dental hygienist, and got behavioral health services all in one visit! Talk about value and time efficiency.”
“I've always had the greatest of service, and I have had to utilize the health center extensively. I continue to use the pharmacy after graduation. Incredibly fast service.”
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“I love my doctor!! He is so personable and thorough and takes time and helps me with my autoimmune and is the first doctor who has addressed my allergies as well.”