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July 2024 by Brent M
They are very helpful in finding a package if I could not be at home to sign for it.
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June 2024 by Locust Star
This review is for FedEx services in general.
Package was supposed to be delivered by end of day on Saturday. Was scanned at the hub in Henderson at 7am.
By 7pm it was marked as "delayed".
Now it is Monday. Package is delayed again but now it is scanned at the hub in CASPER WY?! Called customer service and spoke with someone in India who had no more access to FedEx databases than anyone else (i.e. he was quoting info from the website tracking). Now the package is "scheduled" (lol) for delivery tomorrow.
I'll now have to pay twice as much for half the product from a department store because I needed this yesterday.
Thanks FedEx. Never again. Tom Hanks better personally hand deliver my package along with an apology and a refund.
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February 2024 by Pauline Skinner
Great!
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August 2023 by Aaron Decker
Quick, friendly service.
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August 2023 by Tina Jaquess
Very helpful in shipping to korea
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August 2023 by Paul Hickman
Easy parking and nice friendly staff...great service
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August 2023 by Preston Smith
Refused to hold a package while i was on vacation and refused to let anyone pick it up who doesn’t live with me. Once I realized I was helpless they hung up.
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June 2023 by Kieran Hickman
Didn’t get her name but the clerk with curly hair and braces was super helpful and nice. Shoutout to her.
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April 2023 by Diana Hutchinson
Super friendly staff, envelopes and boxes right there to mail your FedEx shipment.
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March 2023 by Nancy Copeland
Usually I'm in and out in no time. Today, no one came from the back to the desk for the longest time and I waited until I almost gave up! Hopefully, this was just a one time thing. Until today, the service has always been friendly and timely.
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March 2023 by Shawn Deere
One of the better FedEx locations I’ve been to. The location was nice considering others have been tucked into a strip mall somewhere. The woman at the counter was nice, helpful and was accurate about when my package would arrive.
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January 2023 by JAKE LOMBARD
It is never OK to walk into any business with employees behind the counter and have no one acknowledged that you are there for 15 minutes
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December 2022 by Kyle Hannis
My package requires a signature. I knew it was arriving before 10:30am today.I sat by my window from 8am to 10:30am to make sure I did not miss the delivery.At 10:30am I logged on to see they said it was attempted to be delivered at 10am, but no one was home.I looked at my front door to see if they left a "we missed you" like they are supposed to. However, no note was left on the door.My assumption is the driver was busy and completely lied. No one showed up at my door or stopped in front of my house today.Bad service trying to skip deliveries when they are busy.
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December 2022 by Anonymous A
I know one thing which is I’ll never use FedEx again!
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August 2022 by Giggity Goo
Changing from 1 star to 3 as my issue was resolved. Still would like to see better customer service
