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December 2023 by khy
Mai was absolutely amazing in going above and beyond during my time here! She was thorough, honest, and an absolutely wonderful person- which reflects the standards of the branch itself very well. The amiable, hardworking staff at this FNBO location uphold a respectable professionalism while maintaining a welcoming environment for all those who bank here!
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September 2023 by Andrew Fox
They still dont have travel alerts. If you use your card (debit or credit) internationally they will shut off your card leaving you without a way to get cash at ATMs or use a credit card internationally. THey will try to contact you by phone in a foreign country after shutting down your accounts, hopefully your phone works in another country, maybe it does, maybe it doesnt, they dont care.
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September 2023 by jeannie craft
Friendly and knowledgeable tellers. The bank supports the community through grants.
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April 2023 by K I
Judid absolutely amazed me with her help. I had a very complicated issue where the Cheyenne branched failed to help, Judid professionally and importantly politely informed me that she will do whatever it takes to help me. Unlike the Cheyenne branch, They just said come back on monday cause back office was closed. I even requested to see if my problem could be solved my registering my loan online, but the cheyenne branch lady said that it couldn't be done, didn't bother to walk me through. Judid in the other hand gave me confidence that she will try her best to help me with my situation, and from a couple minutes on hold, she was able to come up with a solution and walk me through registering the online banking. Sure I may have called 30 minutes before Both branch closed for the day, but the customer service and integrity was absolutely night and day. They cheyenne branched seems to rush me so that they can close for the weekend, but Judid showed me authenticity and work integrity from start to the end.Please if you need help look for Judid and Her boss needs more people like her.. Raise!!! wink winkThank you Judid
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March 2023 by Joe Adamich
I love this location every time I've been in there theyre super helpful, they are quick to respond to requests and always able to fulfil my every need. They also have a new manager and she's a great person.
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February 2023 by Jason VanArsdale
Have banked here for decades and have had a great experience. All the tellers and bankers are always more than helpful and do a wonderful job. Loan dept is great and super helpful as well.
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January 2023 by Carrie Belving
I love this branch and have for many years.
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June 2022 by Zwise
I setup automatic payments and it wasn't working on FNBOs side and the banker confirmed this. They lowered my credit limit 90% and wouldn't help me.
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March 2022 by Laurie Macomber
I love First National - sorry to have left Fort Collins where the model of banking is based! Now I am in Las Cruces NM, and the banks here seem to have antiquated on line banking systems.
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October 2021 by Zach Yust
Andrew was a huge help and went above and beyond for me when another bank didn't communicate a payroll check. Changed my mind entirely about changing bank companies.
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March 2020 by Alicia Stuart
I love First National Bank. Especially on North College. They really do have a good team! I was in such appreciation when Andrew as well as Kiya (I cant remember her name) really took time the to help me out with a personal situation.
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February 2020 by Otaku 420
the window teller seemed very very very rude in the drive thru
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September 2019 by Ryan Fucci
Everyone at this branch is so friendly and super helpful. Huge shout out to Amanda for helping me with savings bonds. You're a rockstar!!
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August 2019 by Kate Johnson
I was in the bank on College Avenue in FoCo this week. Everyone was super friendly and the teller (Andy, I think), was very helpful. I couldn’t help but notice that the guys had on long sleeved shirts while the gals had on short sleeve shirts, skirts and/or summery dresses. It seems very unfair that the guys have to wear long sleeve shirts in the 80-90 degree weather and the ladies are allowed to be comfortable in this heat. Shouldn’t the guys be allowed to be comfortable too by wearing dress shirts with short sleeves? Keep the ties, they are nice, but keep it fair for the men.
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June 2018 by Kay Hanson
I love the fact they are open till 6 and Amy was a great help to me when I moved to the bank and opened several accounts. Super happy I made the switch