About First Tech Federal Credit Union - Fort Collins
First Tech Federal Credit Union offers a positive banking experience with friendly and knowledgeable staff. Customers have praised team members, especially an associate named Alexa, for their professionalism, patience, and personalized service. Many appreciate the individual office spaces that provide a more intimate banking environment compared to larger banks. The credit union is trusted for its solid management and investment of member funds, ensuring financial security. Members have reported minimal wait times and efficient service when handling their banking needs, such as upgrading accounts and issuing new debit cards. However, there are some drawbacks, including limitations on services like notarizing wills and a frustrating phone system. Overall, customers express satisfaction with the service and support received during visits, highlighting the credit union's commitment to customer relationships.
Halen was clear and patient as helped me out. I'll ask for him in the future!
June 2026
Jenni Hargan, a Financial Solutions Representative, was extremely helpful, kind, and intelligent in our interaction. She highly elevated my appreciation for First Tech Federal Credit Union. Jenni is the best!
June 2026
First tech has been our financial institution for over 40 years. They have served us in two different states and with many different needs. They are consistently helpful, skilled, and capable.