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December 2023 by Maria Herrera
Absolutely horrible place! First of all it is inconvenient how they are a "bank" with no teller service, but that's not the worst part they don't have access to a public restroom...if you waiting for someone to get to you.. make sure you use the bathroom before you arrive. Or you will have the very rude female manager "escort" you out for trespassing. Absolutely ridiculous and rude. In the state of Colorado public banks should offer restroom services for their clients.Do not do business with this company.
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July 2023 by Michele Miller
We've had our ups and downs with First Tech over the years, but were very happy with our recent visit. We booked an online appointment first and had a lot of things to go over with all of our banking, but Brit was super helpful, and took care of everything we needed. She really knows her stuff!
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July 2023 by John and Julie McBride
I love First Tech. I've been a member for 30 years, and they have always treated me well.
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May 2023 by Christi Townsend
Enjoy waiting 25/30 mins just to see a teller? This is the bank for you. Julian is the absolute worst. I can’t believe he’s still employed here. I remember back during covid, one of my children needed to urgently use the restroom. Julian blew a gasket.
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April 2023 by Alan M.
Wonderful, helpful, pleasant people. Best bank ever.
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January 2023 by Jerry Skelton
Forty years and still going!!
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December 2022 by Stephen M
Email/Text alerts have not worked for a couple months. If you're interested in receiving prompt notification of all of your financial transactions, go somewhere else!
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February 2022 by Frank D.
I have been banking with them for 10+ years, but i will not go back after this time they have charged off my checking account after they screwed up and charged me $96 in NSF fees and wouldn't fix it and now I am locked out of my account. I DO NOT RECOMEND this bank they charge stupid fees and don't fix there mistakes .**UPDATE ***** after emailing them as they requested I received a phone call from another call center employee who gave me the run around again and I am done with them and my dad is as well he will be pulling his money out of that bank as well. Don't bank here go some were else there are multiple banks along Harmony .
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November 2021 by Julian C.
Literally standing here in the lobby with a pre-existing issue and I'm watching people go in front of me who came after. This place is a joke management sitting around. I'm over the predatory lending and opening of useless account that the can overdraft me for. A lot like Wells Fargo and it wouldn't surprise me if they made cold calls just like them. Predatory banking at its finest. I'm done.
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October 2021 by Todd F.
I've been banking with First Tech for over 25 years. It started out as the HP Credit Union, then changed name to Addison Avenue and is now First Tech. Their loan rates have always been very competitive and their customer service has always been excellent. Very reputable operation. I highly recommend.
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July 2021 by DONALD DORITY
So many years ago, this was the "go to" CU in Fort Collins. Friendly, helpful and competitive products and services. No longer the case. Do your research and find better products.
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September 2020 by A&S Henning
I have been a member of this credit union and its predecessors for 31 years. Recently, there was a data breach at First Tech, and since then, our online banking has been shut down by First Tech. First Tech has told us that they will not turn our online banking functionality back on until we have a third party company perform a virus/malware scan on our two computers. This will cost at least $130 each.I scanned our computers with Windows Defender (full scan) and Google, and no issues were found. I emailed the results of these scans to First Tech, but they have not responded to this email nor to a follow-up phone call. An additional scan using AVG has verified the Windows Defender and Google results.As my PC's are clean, I see no reason to pay $260 to prove this, as it appears the data breach did not occur due to our computers.
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February 2020 by Desiree Van Hall
Very helpful employees
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September 2019 by Brian Normington
Always great service
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April 2019 by Colin Erskine
I haven't had any interaction with staff but coming from Madison WI where we've been a member of UWCU for 20 years... This is the best FREE ATM and probably only one in Fort Collins. I've tried other credit unions but they always sneak in a $1-3 fee, but not First Tech.
