Geek Squad

Hours: Geek Squad offers a wide range of repair, installation, and setup services for various types of technology at over 1,100 Best Buy stores. They handle repairs for computers, tablets, TVs, home theaters, car stereos, GPS devices, cell phones, and home appliances, regardless of where the items were purchased. The team is known for fixing most makes and models and helping customers get the most out of their devices. Many reviews praise the knowledgeable and helpful staff, highlighting quick and effective service. For example, they quickly removed a stuck DSLR filter without charge, and staff members like John and Brian received compliments for their kindness, expertise, and ability to solve problems efficiently. Customers appreciate the support they receive, whether it’s repairing a MacBook or assisting with phone issues. However, some frustrations are noted regarding customer service outside the store, particularly difficulty reaching the store by phone and navigating store policies. Despite this, the overall experience with the technicians in-store is positive, and many customers plan to return for future tech support needs.

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1. Fort Collins, Colorado