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March 2024 by Eddie Garza
Be aware of service received here. I was told my brake pads needed replacement - after consulting with a second provider, my pads are at less than half wear.
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December 2023 by Lindsay Stites
This place always does a great job. Also, a big thank you to a customer named Skip for your act of kindness in helping me out today!
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December 2023 by Marty Weaver
There are NO better people to care for you and your car. Knowledgeable , caring, great senses of humor. Just decent human beings.
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October 2023 by Lorrie Legg
I needed help with an overheating car. The gentleman that me helped was fantastic. He made the decision that my car needed to be towed to the dealer for repair and offered me a place to stay until the tow truck arrived. I am grateful for the kindness exhibited to me.
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September 2023 by Avery Gleason
I always come to this location to get my oil changed! As an out of state college student who knows nothing about cars, coming here makes the process super easy and stress free. Paul and Niko are always such a help!Service: Oil change
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September 2023 by Kirsten Mora
Paul was incredibly friendly and helpful! Service was quick and efficient. Ed was gracious and kind, offers great customer service! I will return there and would highly recommend them!Service: Oil change
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September 2023 by Darby M
So my car broke down due to low gas right outside of Grease Monkey and I ran across the street to ask the Grease Monkey guys for help. This very kind, understanding, and generous man, Paul, came over right away and helped me get my gas into my car when I couldn’t do it myself. Big thank you to Paul for taking time out of his day to help me solve my problem!! Thanks again Paul!
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August 2023 by Lori
The crew here is amazing! Has explained everything step by step B4 even doing it.. Paul was nice enough to make sure everything was clean and made my day
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August 2023 by Giselle
As a woman it's hard to find a mechanic and I received an unprofessional and disrespectful experience. I was upset with the way I was treated by James, he was rude.Hopefully the business take this into consideration and provide a better customer service.Service: Auto engine diagnostic
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August 2023 by Christopher Irwin
Paul Rodriguez and the team were all very courteous, helpful, and professional. I highly recommend taking your vehicle to this Grease Monkey!CJI-USN RetiredServices: Air & cabin filter replacement
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July 2023 by Kendall Hewins
Not a fan of this place. On my first visit went in for an oil change and tire rotation. The guys said one of my lug nuts was stripped so they weren't going to go ahead with the rotation but charged me for it anyways (noticed months later). Next time I went in I got my transmission fluid changed as they had recommended but then days later when I went to the dealership they said I still needed to be done. Also, when I tried to use a 20% off coupon on my transmission fluid service the guy typed in a $20 off code which was far less then the 20% off would have saved me.
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July 2023 by Nate Puente
UPDATE!! The owner, Ron, was able to get in contact with me and was very helpful in resolving the issue of miscommunication. Very nice, professional, and willing to help!Original Review: went in for a full-synthetic oil change on my vehicle ($89), while I was waiting the gentleman brought in my cabin filter and engine filter to show me that they would need to be replaced soon. I told him, "no, I'm good I can do those on my own, just top off the coolant." He leaves, I continue to wait then when it comes time to pay my total was $160+. I asked him if they changed my filters and he said yes, I told him I didn't want them replaced and he said "oh I thought you did" and his follow up was "at least they're replaced now." The air filters added an additional $67 to my total.He could tell I was displeased but his only offer/solution was to put my old ones back in my car. I was already there for an hour, I needed to get going so I didn't have another 15 minutes to wait for them to swap it out. I understand the workers are encouraged to sell the add-ons (wipers, filters, coolant, tire rotations, etc.) and I watched this gentleman show every person who was waiting their dirty filters, but I feel that it might've been too much of a priority that he didn't listen to me when I said no thank you.I'm not some Karen who wants everything free, I'm not even expecting to have the whole thing comped or 50% off my oil change, I just felt like when I walked out of there I was made to feel as though it was my fault he didn't hear me say no to the air filters which doubled my total balance and my only 2 options were to pay the new total or give up even more of my time to wait for them to fix the mishap. If the owner sees this, I'd like to have a talk if possible. Thank You.
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July 2023 by Elizabeth Smith
Excellent service, the team did a great job working on my car and helped to find the reason my check engine light was on and did other servicea as well. Also the customer service is excellent. I will be a customer for life this was my first time going to Grease Monkey.
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July 2023 by Daviot22
Got my oil changed and there was a leak afterwards, thought it was coming from the drain plug. Was told the oil filter was wonky but after getting home the drain plug was still leaking. Took it back and apartenly there were 2 washers on the plug causing it to leak. They were super sorry and put a new plug in for me and refilled the oil. Very polite and willing to deal with my coming back 3 tines to get it fixed.
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June 2023 by Marla S.
Andy was excellent helping with our truck. Very professional! I would highly recommend this Grease Monkey.
