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January 2024 by Adrian LeDeaux
Really helped to get me some materials for my buisness.
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January 2024 by Kim McCargo
Very helpful staff. They always know exactly where in the store to find what I'm looking for.
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December 2023 by Jenni Y.
Asked an employee actively stocking crochet hooks if they had any of a certain size in stock. Was told what they have out is what they have. Upon second thought, checked the app after leaving and they had what I needed in stock, but apparently just not stocked yet. No offer to check or look for what I needed. Felt like a nuisance for even asking. Store is a mess. Completely empty shelves and aisles. Floors dirty with dust bunnies and trash. I don't shop here often but am usually reminded pretty quickly why I don't.
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December 2023 by John D Mitchell
Visited the Fort Collins Joannes fabric this evening with my granddaughter. When we asked about using the restroom at 7pm we were informed, very later of fact and with an attitude, that the restrooms are locked and cleaned already so not available. What ???? OPEN it Up and Re Clean !!! You are an employee.I will never shop here again!!
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November 2023 by Andrea Perrine
My dog loves the new blanket we made in using fabric from Joann's!
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September 2023 by Nicole Pepper
I was in a two person line for 15 minutes because the manager on duty (Jason) didn’t want to help the training cashier, but definitely made a point to talk to her throughout multiple transactions (nothing to do with the transaction itself).The drive to Loveland is worth it just to go to the other location. This one is a mess.
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May 2023 by Nathanael Meagher
I think I was blown off because i am a man, who was shopping in a predominantly women's store. Trying to do a self help and fix up dining room chairs, I went in for advice. The woman at the center counter was unhelpful. I brought one of the seats with me so someone could help me get dimensions, find fabric, etc. Instead, she treated me like a "**** man", with a very patronizing tone. It was bad enough that a customer ended up helping instead. The reason a 1 star is given is because 1 out of 3 workers showed me where to find stuff.
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May 2023 by Kelsey Barnes
I've experienced this location closing anywhere between 5 and 15 minutes before their posted time on multiple occasions, specifically Sundays.
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April 2023 by Laurel Lalicker
I did an online pick up order and the experience was A+. I followed the, "I'm on my Way" prompts from my email and when I arrived, I clicked on, "I'm Here." I did not have to call them and under 3 minutes a store associate delivered my purchase to me in a heavy weight paper bag that had been stapled shut. Very pleased with this experience and I will no doubt do online pick-ups with JoAnn in the future.
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March 2023 by Mariah Rodriguez
My husband went to get some supplies and wasn’t wearing a mask. Some of the workers weren’t wearing a mask either. He got called up to check out and the guy that he got called too was wearing a mask and he told my husband he wouldn’t ring him up without putting a mask on. There is no mandate in our area and was no sign on the door. He refused to do something that an employee in a store wanted him to and got refused service. It’s his body and he doesn’t have to wear one especially if other employees aren’t. Extremely dissatisfied with this store.
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March 2023 by Julie Robbins
Joanns' is my favorite craft store in town. They have a good selection, and I love that they always have sales/ coupons. The staff is always friendly and helpful.
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March 2023 by Shawn Buegel
The store associates are very helpful and a shout out to Anatolia the cashier, she was super nice and gave me coupons for my next trip.
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February 2023 by Oakleigh G
I found exactly what I was looking for and so much more and it was all on sale! Not only that, but the cashier there, Anatolia, was so personable and friendly with every customer and when it was our turn to check out, she even let my 5 year old brother scan one of the items because he asked. She was so wonderful and put a smile on all our faces. I'll definitely be coming back.
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January 2023 by Audii Ding
Walked into Joann's today to buy my daughter some markers for her birthday and no sooner did I get through the first door into the lobby when an associate asked me to leave and I said why and she said that she didn't have to give me a reason. I'm assuming because I had my work clothes in a backpack she profiled me as a homeless person. Never have I ever caused any trouble at the store and I have done nothing but spent money in the store. Even if I was a homeless person that's no reason to not allow me shop. I'm appalled at the way I was treated and Hope that corporate might do something to make it up to me. Just because she didn't like the way I looked she didn't allow me in the store. There may be a discrimination lawsuit to come.
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December 2022 by Steve McBride
I’d give less stars if it wasn’t for the lady that cut the piece of felt I needed, she was amazing. My problem is the wait for checkout is always very long with 1 cashier. It is the holiday season and we have 1 cashier for almost 10 people waiting.
