Mattress Firm Fort Collins II is highly praised for its friendly and helpful staff, dedicated to ensuring customers find the best sleep solutions. The store’s team, including sales associates like Brad and Mike, are knowledgeable and attentive. Brad is appreciated for his detailed explanations, helping customers understand warranties, product care, and finding mattresses within their budgets. Mike stands out for his kindness, guidance, and making the shopping experience simple and painless, often providing personalized recommendations and connecting with customers on a friendly level. Customers also value the store’s commitment to customer care, with staff members acknowledging visitors promptly, allowing them to browse comfortably, and offering honest suggestions, sometimes directing shoppers to other locations when needed. The store offers a wide selection of top brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, along with the Love Your Mattress Guarantee®, a 120 Night Sleep Trial®, and flexible delivery options. Customers feel confident shopping here, knowing they will receive respectful service and expert advice. The overall experience is marked by a welcoming atmosphere, expert guidance, and a focus on helping each customer find the perfect mattress for a good night’s sleep.
Salesperson Brandon was very friendly and helpful.We knew what we wanted and he got it for us without hassle. Next day delivery was quick and easy. Very pleased with this store.
October 2025
Brad is so helpful and intelligent. helped us find a mattress within our budget and helped us understand warranty and care of our products in such a precise way. He’s incredibly informative and detailed and I was thrilled to be able to actually understand what i am buying!
October 2025
Lenae is very helpful and helped me find a mattress that suited my needs!