PetSmart offers a large selection of products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Shoppers can find affordable toys and supplies to meet their pet's needs. The business provides a varied selection of products and has nice people at the cash register. Some locations offer dog training, grooming, boarding, and adoption events for cats, kittens, and puppies. One reviewer highlighted a positive experience with a great puppy trainer who focuses on teaching owners how to train their pets. While the business is a large corporation, some staff members are overly helpful and super friendly, and prices are reasonable. However, one customer's dog experienced significant stress during a visit, though the doctor was amazing and provided helpful suggestions.
Staff is always helpful, place is clean and organized, and there is always a staff member there to help you. My kids love seeing the cats and other animals up for adoption, the animals are well taken care of.
February 2026
The store is what you would expect, but they consistently handle the checkout lines poorly. There is usually only one checker and line areas are unclear.
February 2025
Clean store and very friendly service. Most all the brands available for the furries and scales
