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December 2023 by Vanessa Gregorio
would be awesome if they answer the phone for once!!
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December 2023 by Johnny Tsunami
Jill is sooooooo nice I'll definitely be coming back love the ice cream
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October 2023 by Jon D
Arrived at 2:40 on a Monday, completely unattended. Waited for 10mins, before the only employee came in and served me. Italian ice was mediocre at best.
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September 2023 by Erika S.
Rita's is my favorite treat, since childhood. It's still as perfect today as it was when I was in 5th grade. This location is a great store, with great service, and lots of options! Looking forward to our next visit.
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September 2023 by Briana Levine
I came in around 8:30pm on a Saturday night, thinking I had plenty of time to order a quick dessert before their 9pm closing time. We were standing in the store for about 2 minutes waiting for a staff member to come out of the back as we just waited listening to them laughing amongst themselves. I ordered a Concrete and my partner ordered a Blendini, both of which are advertised on the menu to come with "plenty of toppings." We get handed two half-full cups of barely blended custard, CHARGED $21.00 for it (astounding, I had no idea I'd be paying over $20 for two small ice creams. Not sure how they get anybody as a return customer with those prices alone)... only to get home with our desserts and realize NO TOPPINGS WERE ADDED. Absolutely none. So now I paid way too much (again, $21 for 2 small ice creams?) with poor service and no toppings added. I'm inferring the staff working was lazy, trying to close up shop early before 9pm, put stuff away already, and didn't feel like taking it back out to make our desserts properly. The second we exited we also watched them close and lock the front doors far earlier than 9pm, basically shooing any other potential customers away. They were obviously over their shift and done making proper desserts. I feel literally robbed and will not only never be back but will spread the word around town for those I know to never go get robbed by Rita's. At least at their competitors like TCBY and Coldstone I pay $10 for a dessert and actually get decked out toppings and multiple flavors. Literally feel like I ate chocolate plain sludge.
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September 2023 by Marcus Blalock
I just waited fifteen minutes for the store to open only to be told that we’re card only also I live in Loveland now …… what a wast of time never do you guys have good customer service:… my last time shopping with you
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July 2023 by Kandi Brown
Love the coconut cream... when it ms available. ? ?
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July 2023 by Bethany M.
The only thing that slays harder than the ice cream are the fabulous workers #slay #refreshing #tasty #creamy #uwu
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June 2023 by Amy W.
Italian ice and ice cream were very tasty, but I was shocked by the prices. $50 for a family sweet treat was just too much for me. If money is no issue, it's quite good.
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June 2023 by Tara Roehl
I went to college in western Pennsylvania and we had Rita's. What a wonderful surprise when my husband took me today!Wild black cherry is my favorite!
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May 2023 by Anne Shirley
Love this place!! Everyone is always so nice and the Italian ice is delicious!!
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April 2023 by Luca Beard
I've only had it a couple times but it has made me so dang happy. I like the glitter topping and the gelati (not sure how to plural that word or if it already is).
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April 2023 by Gina Schulz
Rita's really is happiness. Clean store. Friendly service. Best Italian ice around.
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April 2023 by Anne S.
Coming from an area of Chicago where every mom & pop convivence store had homemade Italian Ice I was very skeptical & while it's not Nona's homemade Italian ice it is still amazing & refreshing. I have been amazed by some of the flavors and flavor combinations I have enjoyed. I absolutely recommend getting the flight of Italian ice so you can try a bunch.
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November 2022 by Summer Elam
I love love love Rita's, but I only make it over there a few times a year. So it had been awhile since the last time, and I went today. The employee was very sweet and helpful. But the custard recipe must have changed. It is NOT the custard I've had for years. The custard I know and love is pure white and it's like eating frozen whipped cream. This new stuff is off white and it's now like a frozen yogurt consistency. I'm so sad that I won't be going back!!! ?
