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August 2023 by Meredith Allan
Great service and knowledgeable staff!
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May 2023 by Holly Pierce
I went to Sams optical after visiting another well-known optical center. I ordered my glasses from Sams because:- I liked the frames better and they were a much better value- Jessica was very patient, helpful and even fun in helping me sort through the decisions on lenses (tinting, graduated vs bifocal, coatings, etc.)
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March 2023 by Brad S.
Sam's tire center is the worst tire place I have ever seen. They ignored me completely for awhile even though I had an appointment. The entire crew went to lunch at the same time. When they did talk to me it wasn't exactly rude, but not polite either. I WILL NEVER GO THERE AGAIN FOR TIRES.
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October 2022 by Jesse T.
The meat department puts out great product. High choice beef. Minimal trim, with great prices.
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July 2022 by Dan W.
Nate & Sebastian were life savers in the Tire center. I had a problem with a rental car tire. They quickly diagnosed it on a Sunday morning and were able to get me a replacement tire and out the door inside of 20 minutes. Those guys are the best & went well above and beyond to get my family back on the road, when all other local tire stores were closed.
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June 2022 by Tim Taylor
Normally I would give Sam's a big thumbs up but the last time I was in the Fort Collins store I was accosted by the ATT salesman. Get rid of the ATT salespeople please. All of them. I told this clown No Thank You as I tried to go by, but he just kept on. It ended up being a shouting match. I'm not interested in any way shape or form in ATT anything. This happens nearly every time I go into a Sam's anywhere that they have ATT salespeople. Get rid of them please.
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April 2022 by Doug Meadows
Kie was very helpful and patient explaining the many options and proving good advice for choosing my first glasses. Dr Kliewer was very kind and professional. All for a great price.
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December 2021 by Kristi H.
Do not have a hot dog there! It will hit you like food poisoning about 30 minutes later. Omg, it's cheap and now I know why. It was my first hot dog in years, NEVER AGAIN WOULD I EAT ANYTHING THERE,
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October 2021 by Karen Johnson
Enforce the mask mandate. was very disappointed to discover Sam's was not going to enforce the mandate, duevto disgruntled customers. Guess they dont want to lose out on the holiday dollars. Guess I'll switch to Cosco.
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December 2020 by Cliff H.
I usually have no issues going there, most of the people are friendly and very helpful. I went to figure out an issue with my membership yesterday and the the lady at the desk was the most rude, dismissive, and she seemed like she didn't know how to do her job. She was a shorter, older lady with glasses, I think her name tag said Christy or Chris, but absolutely 0 customer service skills.
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May 2020 by Sarah P.
I have been a business/ personal customer at the Fort Collins location for 13 years. Covid has instilled in me a deep loyalty for them. Some businesses are not weathering this storm very well but Sam's Club has it down: they have maintained reduced hours (even after the quarantine ended) to allow for thorough cleaning each night, their pick-up ordering system is the best I have experienced with any grocery store, they continue to offer well regulated shopping hours for the at-risk (when other stores have ended the practice) and they adhere to local face covering/social distancing mandates. Sam's has always been good to me and my business, but they have gone above and beyond during the pandemic. I hope they continue to set the bar high so that others may follow suit and rise to the occasion. Special shout out to Misty (pick up orders), Tammy (specialty/ tobacco counter) and Miss Norma (at the door) - you ladies are the best!
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October 2019 by Kim K.
Don't go here if you need medications for a major surgery!!! I just had a double knee replacement a couple days ago. The Ortho doc sent me home with a prescription for Percocet. The pharmacy only gave me 2/3 of the prescription due to some rule that only Sams club and Walmart adhere to. Now I dont have enough meds to make it through the weekend! I am really upset!!!!
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May 2019 by Karah K
Nice people but the system is always giving them problems therefore causing me problems. Which is a huge and annoying inconvenience. Unhappy, to say the least, that everytime I went to check out I had to wait 15 minutes or more for their system to get its act together.
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April 2019 by Rebbeca R.
Thank you for helping me last minute. Everyone here helped me find a cake and actually went to the back and picked one that would be perfect! Thank you for your awesome customer service and going the extra mile!!!
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June 2018 by Olga B.
So in October a client of mine insisted that I need to get tires at Sams club using his card. I have always bought tires from discount tire because of their amazing customer service, but decided to give Sams a try because of his recommendation. It turned out that my client became infatuated with me and the relationship had to be dissolved for my safety. 6 months later I get a flat tire, which should be covered under their 3 year warranty. They tell me that they can't work on my car without a membership card despite the fact I have the receipt and warranty in hand. I don't even shop at this store because of their known mistreatment of employees and harm to the environment, so I'm not going to buy a membership for a tire repair. I called discount tire and they are now repairing my tire for FREE! Despite the fact that I didn't buy the tires here!!!! Discount tires, I will never stray again. Don't support Sams club, cheap is not always good! Wouldn't be able to live with myself if l shopped here knowing I get discounts at the expense of my values as a human being.