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January 2024 by C M
Scott's aligned my car after I purchased new tires elsewhere. It was completed within the time projected, for a reasonable price, and they also did a thorough inspection. I waited while the work was done, but I saw that a shuttle driver was taking other clients to their destinations. I observed the courteous service everyone was receiving, and I believe I've found a competent and honest shop!
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January 2024 by Annette Camp
I would not go any other place to have my car serviced. They do an exceptional job! Sebastian takes care of me each time I come in and he is amazing. This last time I had to leave my car for maintenance and Sharon brought me home as well as picked me up. She is very professional and I enjoyed talking with her about the exceptional service I receive each time I come. She is extremely friendly and makes the trip fun.
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January 2024 by Christopher Shovein
I am editing a previous bad review. I had some issues with the prices of the work I was sold at Scott's and left a review. Travis the manager quickly reached out asking for more information. We had a productive conversation about how the interaction with the business went. He had honest answers for questions I had regarding reasons for work done.The technicians are very knowledgeable here, the front desk staff is always friendly and helpful. I believe it goes a long way to stand by your business when a customer is unhappy. They have a great warranty and are willing to pass on work they don't believe they can do their best on. They have made right by the issues I had previously. This is a much safer option for your car than many other small car shops.
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January 2024 by Tanya McCandlish
Brought my vehicle in for a second opinion on an issue that the dealer said needed immediate attention. Logan was awesome as was everyone in the office area! They confirmed the issue(s), gave an estimate and went over each item thoroughly and made sure I understood everything before I left. They have a shuttle type service that picked me up and brought me back too. This second opinion was at no cost to me which is great since I'm on a limited income. I'll be getting the work done here.
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January 2024 by natalie sykora
Wow! So far they are amazing! I have only had a couple inspections done but they are very detailed and transparent. David was extremely helpful and does not rush you to get to the next person. I've been looking for a decent shop since moving back 10 years ago, and hopefully found one!
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January 2024 by Matt House
Been going here for more than a year. They haven't tried selling me on anything I didn't go there for. They send detailed reports on issues they find, and categorize them by severity and risk, which makes it easy to prioritize regular maintenance.Customer service is great, and the shuttle is very convenient, they also have loaner cars if repairs go over the weekend.
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January 2024 by Catherine Broadbent
I had a great experience with Scott’s. Sebastian and Sharon were not only helpful but also extremely personable. They did a full check/report of my car, so even though I ended up spending more money than I expected, I got some other pressing issues taken care of and left with a list of things to keep an eye on.I appreciate the shuttle service. Makes it more convenient to have work done.
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December 2023 by Melanie Blake
Scott’s has fantastic customer service. I can schedule my service appointments at 7:30am, get checked in in 5 minutes, and get a ride to work in time for 8am meetings. Sharon was my driver this last time and she is so sweet! I also like that they do the report card-style report here. It helps me stay on top of my car maintenance. So far I’ve gotten three oil changes, some filters replaced, and my brakes/rotors replacement, and I’ve never had any problems in the last year.
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December 2023 by Ryan
Scotts is great! They have awesome customer service, give fair and accurate estimates, and never try to up sell you to fix things that aren’t broken. They have done my starter, upper ball joints, and rear differential. They always stand by their work and warranty fixes if a part goes out. Sebastian and Logan are awesome and have been super helpful at the front desk and on the phone. Sharon, one of the shuttle drivers, is so kind and helpful as well. I am moving out of the city soon, but will still be bringing my truck back here for work.
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December 2023 by heather jeter
I called with a car problem right before Christmas weekend. I was helped by Sebastian who was so kind and informative! The team lent me a car for the time needed to fix my car and honesty, service was so much faster than I could have expected. Most places in town gave me an estimate of 1-2 weeks. These guys fixed my crank shaft, velocity axle, serpentine belt and oil change within two days. It was extremely affordable and my car drives the best it has since buying it a few years ago. Love this place and will be going back for all services! Thanks for being amazing.
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September 2023 by Maddy Losby
Sebastian and the other staff did such a great job! It felt super transparent and I got updates on my car in a timely manner. They really went above and beyond to help diagnosis the problem with my car. They also give you a super detailed report with pictures and everything! The repairs were done within a reasonable amount of time and I was given a free loaner car to drive in the meantime. I really loved my experience here and would highly recommend them!Services: Steering & suspension repair
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September 2023 by Valarie Osborn
Matt is awesome. He went out of his way to take care of all my needs, not just concerning car. He is stayed in constant touch with me and gave me updates, even though I had to hang up on him twice as I was dealing with SSA at the same time.He also saved me cab fare by sending the shuttle and was so patient dealing with me. I had a real mess going on.I will definitely be a returning customer and I recommend them to anyone looking for a mechanic.Thank you Matt and crew again.
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September 2023 by Kaija S.
They take advantage of college kids/ young women. Disappointed in that. They send over a list of everything "wrong" with your car and I had a mechanic friend look over it and he was outraged at the things they told me I needed and the prices. Sad.
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August 2023 by Mickey Rice
I recently had the pleasure of visiting Scott's Fort Collins Auto, and I must say, it was an outstanding experience from start to finish! Matt went above and beyond to ensure my visit was smooth and stress-free. He patiently explained the repair process in a way that was easy to understand. His vast knowledge and expertise were evident, which instantly put me at ease knowing my vehicle was in capable hands.What impressed me most was their honesty and dedication to customer satisfaction. Initially, I was quoted a certain price for the repairs, but upon completion of the job, they surprisingly reduced the cost. It's a rare find to encounter an auto shop that values its customers enough to offer a fair and honest price, making me feel like a valued client.Not only did they excel in customer service, but their efficiency was also second to none. The team at Scott's worked swiftly and efficiently to get my vehicle back on the road ASAP, without compromising on the quality of their work. I was pleasantly surprised to have my car repaired so promptly. Their shuttle service was also so helpful! It made my day hassle-free, and I genuinely appreciated the convenience they offered.I cannot speak highly enough of my experience at Scott's. The exceptional customer service provided by Matt and the entire team, along with their commitment to honesty and efficiency, truly sets them apart from the rest. I wholeheartedly recommend them and will undoubtedly be returning for any future automotive needs. Thank you, Scott's, for making my day brighter and my car running smoothly again!Services: Air & cabin filter replacement
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August 2023 by Katherine Brown
Scott’s Auto in Fort Collins was awesome. We just bought my son a new used car and needed an oil change and an inspection and Matt was able to help us with all of that and more. Matt went over the inspection in detail and explained everything in terms that I could understand not knowing much about how cars run. He answered all of my questions and helped us get the car up-to-date with all of the maintenance needed. Matt was so great to work with. He was friendly and helpful and he had our car done and ready to go in no time. Thank you Matt and Scott’s of Fort Collins!Services: Air & cabin filter replacement
