-
April 2024 by Chloe Dundas
Some of the worst employees I have ever seen. Last Thursday my boyfriend and I went in shopping (we are in this store at least every few months purchasing shoes) and as I sat to try on a pair of shoes an employee named “tasha” started to yell at my boyfriend and proceeded to tell him he’s not aloud to be in the store and kept telling him to leave, everyone in the store stopped to look and listen to what was going on. We did absolutely nothing wrong. Once I got up and asked her what the issue was, she called her manager then told us that we were okay to continue shopping. We obviously left the store and purchased shoes from the Vans store, because I’m not giving a company my money who’s employees are going to be accusing paying customers of theft.
-
February 2024 by Kirsten Jones
Very friendly staff store is clean they have great prices
-
October 2023 by Ernest Martinez
Craziest place I have ever experienced. When we were ready to purchase we had to wait 20 minutes to check out. The girl was annoyed and she rang up the shoes. The box said $59.99 and total came to $73 so I asked why and she said the shoes were on sale for $65. When I asked why they were on sale for $65 when the box said $59.99 she said. I am just a sales associate. This is not my problem. I asked her to clarify all the costs and she said the shoes are $65 and the bag fee was $10. What the hell bag fee of $10? She then repeated herself saying she is a sales associate not the manager. At this point, I declined the sale and left. I will never shop here again.
-
September 2023 by Emily Musk
Store is clean but the prices are ridiculous! Also some of the staff seem weird acting. I definitely won't be shopping here again!
-
August 2023 by Ive S
0 stars if possible. Terrible customer service from the “manager” didn’t want to give me her name. It is a family store! Be patient and help someone out, instead of kicking them out of the store because you can’t take the time to find a price on a pair of shoes.
-
July 2023 by Genevieve W.
If this store would fire Tyler, they wouldn't be facing so many lawsuits.
-
June 2023 by Uwe L
A shoe was advertised as $49 with a sign right behind the shoe and a whole column of the same shoes below. The employees argued that me as a costumer should compare all article numbers to see where that shoe for that mentioned price is. Not my job… so clearly false advertisement… that was the last time me and my family and friend went In there. That’s how you loose customers…
-
April 2023 by Paul Aragon
Decent shoes for a decent price wish they had a little more of the newer shoes and brand names but I like shopping here for dress shoes.
-
November 2022 by Sylvia Miller
Sandra is the best very helpful ask for Sandra! Great selection and prices she has helped me many times make sure look for Sandra she goes above and beyond to make sure your happy
-
November 2022 by Marcell Lawrence
Great prices and an amazing lady who works there! Truly meant a lot and her patients with me appreciated!
-
October 2022 by Jeffrey Miller
Helpful staff, tons of shoes to choose from
-
September 2022 by Javier A.
Received slides from here but did not fit. Never wore them and had original box. No store credit received. Not even an exchange. Wouldn't come back to shop here or recommend.
-
May 2022 by Kim Arnett
I have bought shoes here previously that were a really good buy. My most recent purchase were two pairs of men’s formal black shoes (not leather) that didn’t make it through one day of wedding festivities without the finish on them starting to peel. So, three stars because some of the shoes can be hit or miss. But when I went to return them, I was very grateful that the sales clerk understood the problem and granted a full refund, even though they had very clearly been worn outside. For standing behind her product and treating our frustrating situation with integrity, I can definitely give her five stars. Thus, an average of four stars overall.
-
May 2022 by Zipporah Loucks
Really good shoe place; Im sure you can find whatever shoe you're looking for there, and the guy who worked there was more than willing to help me out, very nice place. Reasonably priced too.
-
December 2021 by The Puddle Palace
I purchased a pair of children's boots which, when worn twice a few minutes at a time in my home only by my grand daughter, unraveled at the strap. They would not take them back and gave me a phone number to call "customer service" to get relief and was supposed to receive a call back to arrange for a return process....no one ever called!!!! The store clerk was so rude as well that I'll never shop there again. DON'T SHOP HERE IT'S A SCAM!
